iKnow Church
iKnow Church is paid church-management software for administration, pastoral care, communication and leadership.
What iKnow Church is
iKnow Church is paid church-management software for administration, pastoral care, communication and leadership. Its people database stores church contacts and supports custom access levels. Safeguarding tools manage concerns, case records and Checks/DBS; up to five people can access that module before extra user charges apply. Event tools cover planning, invitations, tickets and check-in, and the calendar can be embedded on a church website. Finance tools support card and direct-debit donations, giving campaigns, Gift Aid claims through HMRC integration, Apple Pay and Google Pay. Plans start at £22 per month, include VAT and provide every module, with contact allowances varying by tier. A 30-day trial requires no payment details. The free iKnow app supports member updates, events, giving, rotas, tickets, small groups, availability and notifications on Android and iOS, while the service also works on the web. Security includes encryption at rest, TLS 1.2, separate church databases and nightly backups retained nine months.
Good
- People database with custom access levels
- Safeguarding concerns and Checks/DBS
- Event tickets and check-in
- Gift Aid HMRC integration
- 30-day trial without payment details
Watch out
- No free plan
- Safeguarding access charges after five people
- Donation processing fees apply
- Plans vary by contact limits
Who it suits
iKnow Church suits churches needing shared tools for contacts, safeguarding, events, finances and member communication. It also fits churches wanting Android, iOS and browser access, multi-site support and attendance reporting.
Verdict
iKnow Church covers church administration, member-facing activity and finance in one service. Its contact-based plans, free app and 30-day trial give churches several ways to evaluate fit before subscribing.
Plans and prices
From iKnow Church's own pricing page, checked 10 Oct 2001.
| Plan | Price | What it gives you |
|---|---|---|
| iKnow Church — Under 50 Church Contacts | £22 a month | Under 50 Church Contacts · up to 100 Missional Contacts · pricing includes VAT and access to every module · £22 per month; £220 (18 months for 10) |
| iKnow Church — 51–100 Church Contacts | £33 a month | 51–100 Church Contacts · up to 300 Missional Contacts · pricing includes VAT and access to every module · £33 per month; £330 (18 months for 10) |
| iKnow Church — 101–150 Church Contacts | £44 a month | 101–150 Church Contacts · up to 450 Missional Contacts · pricing includes VAT and access to every module · £44 per month; £440 (18 months for 10) |
| iKnow Church — 151–200 Church Contacts | £55 a month | 151–200 Church Contacts · up to 800 Missional Contacts · pricing includes VAT and access to every module · £55 per month; £550 (18 months for 10) |
| iKnow Church — 200–300 Church Contacts | £66 a month | 200–300 Church Contacts · up to 800 Missional Contacts · pricing includes VAT and access to every module · £66 per month; £660 (18 months for 10) |
| iKnow Church — 301–500 Church Contacts | £77 a month | 301–500 Church Contacts · up to 800 Missional Contacts · pricing includes VAT and access to every module · £77 per month; £770 (18 months for 10) |
| iKnow Church — 500–700 Church Contacts | £93.50 a month | 500–700 Church Contacts · up to 2,000 Missional Contacts · pricing includes VAT and access to every module · £93.50 per month; £935 (18 months for 10) |
| iKnow Church — 701–1,000 Church Contacts | £110 a month | 701–1,000 Church Contacts · up to 3,000 Missional Contacts · pricing includes VAT and access to every module · £110 per month; £1,100 (18 months for 10) |
| iKnow Church — 1,001–1,500 Church Contacts | £137.50 a month | 1,001–1,500 Church Contacts · up to 4,000 Missional Contacts · pricing includes VAT and access to every module · £137.50 per month; £1,375 (18 months for 10) |
| iKnow Church — 1,501–2,000 Church Contacts | £165 a month | 1,501–2,000 Church Contacts · up to 5,000 Missional Contacts · pricing includes VAT and access to every module · £165 per month; £1,650 (18 months for 10) |
The facts
Each one read from iKnow Church's own pages, with the date it was checked.
What it does
- Church of England partnership
- iKnow says it has worked with the Church of England since 2018, provides the Life Events Diary, and offers Church of England churches a 35% monthly discount.checked 10 Oct 2001
- Events
- The events tools support planning, invitations, tickets and event check-in, and the iKnow calendar can be embedded on a church website.checked 10 Oct 2001
- Finance
- The finance module supports donations by card and direct debit, giving campaigns, Gift Aid claims through HMRC integration, and Apple Pay and Google Pay.checked 10 Oct 2001
- Payment charges
- The finance charges page lists donation processing fees including Debit Card 1.69% + 30p, Credit Card 1.89% + 30p and Direct Debit 1.4% + 20p.checked 10 Oct 2001
- Penetration testing
- iKnow says its software is externally tested by a penetration-testing company.checked 10 Oct 2001
- People
- The people database stores church contacts and supports custom access levels so users see information relevant to them.checked 10 Oct 2001
- Purpose
- iKnow Church describes itself as church management software providing tools to equip churches and support administration, pastoral care, communication and leadership.checked 10 Oct 2001
- Safeguarding
- The safeguarding module manages concerns, case recording and Checks/DBS, and the pricing page says up to five people can access it before additional user charges apply.checked 10 Oct 2001
- Security
- The security page says personal data are encrypted at rest, connections use TLS 1.2, each church has its own database, and backups are made nightly with nine-month retention.checked 10 Oct 2001
- Support
- The company offers free unlimited technical support by email and phone Monday to Friday, 8:30am–5:00pm, plus tutorials, training events and webinars.checked 10 Oct 2001
The company
- Founded
- 2002checked 28 Sep 2001
- Headquarters
- Solihull, West Midlands, UKchecked 28 Sep 2001
- Maker history
- The About page says MD Kyle Cottington started the company in 2002 and that it now works with over 4,000 churches.checked 10 Oct 2001
Where it runs
- Mobile app
- The iKnow app is free for iKnow users and includes personal detail updates, events, giving, rotas, tickets, small groups, availability and push notifications.checked 10 Oct 2001
- Mobile platforms
- The maker links to an iKnow Church Mobile App and describes app access for church members; it also describes use through the browser version.checked 10 Oct 2001
Money
- Trial
- The maker offers a 30-day free trial with no obligation, takes no payment details during the trial, and says users can try all church administration features.checked 10 Oct 2001
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