ID.me Identity Verification
ID.me Identity Verification helps organizations verify people so they can provide access to government and commercial benefits and services.
What ID.me Identity Verification is
ID.me Identity Verification helps organizations verify people so they can provide access to government and commercial benefits and services. It offers remote online, virtual in-person, and in-person proofing. Online checks can use physical IDs, mobile network operator data, and fraud and compliance checks. Document images are examined with machine vision, AI, and a proprietary rules database; liveness detection and machine learning compare a selfie with the image on a government ID. In-person verification is offered through a partnership with Sterling at retail kiosks using government documents. After verifying, a person can reuse that verification at other organizations where ID.me is integrated. The service says it aligns with NIST 800-63-3 IAL2/AAL2 identity proofing and authentication standards. Integration options include Identity Gateway, verification APIs and SDKs, SAML 2.0, OAuth 2.0, and OpenID Connect; native iOS and Android SDKs are documented. ID.me says personally identifiable information is encrypted with AES-256 and user consent is required before data is released to a relying party. It offers email-ticket or chat support, not phone support. Pricing is available on request.
Good
- Offers online, virtual in-person, and in-person proofing.
- Verification can be reused at integrated organizations.
- Supports SAML, OAuth, and OpenID Connect.
- Native iOS and Android SDKs are documented.
- User consent is required before data release, according to ID.me.
Watch out
- Pricing is available only on request.
- ID.me does not offer phone support.
Who it suits
ID.me is aimed at government, healthcare, financial services, and other organizations handling high-risk transactions. It suits teams seeking identity checks with multiple proofing and integration options.
Verdict
ID.me combines remote and in-person identity proofing with reusable verification and several integration routes. Organizations should assess its custom pricing and support channels alongside their verification requirements.
Plans and prices
From ID.me Identity Verification's own pricing page, checked 9 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Business identity verification | Priced on request | Contact sales for pricing; no public price stated |
The facts
Each one read from ID.me Identity Verification's own pages, with the date it was checked.
What it does
- Assurance standards
- ID.me says its service aligns with NIST 800-63-3 IAL2/AAL2 identity proofing and authentication standards.checked 9 Oct 2026
- Biometric matching
- ID.me uses liveness detection and machine learning to compare an applicant’s selfie with the image on their government ID.checked 9 Oct 2026
- Customer support
- The developer documentation directs integration partners to contact their solution consultant or [email protected] for help with sandbox access and launch.checked 9 Oct 2026
- Data protection
- ID.me says personally identifiable information is encrypted with AES-256 and that user consent is required before data is released to a relying party.checked 9 Oct 2026
- Document checks
- ID.me uses machine vision, AI, and a proprietary rules database to scan, parse, and verify document images.checked 9 Oct 2026
- In-person service
- In-person verification is offered through a partnership with Sterling at retail locations using kiosks and government documents.checked 9 Oct 2026
- Integrations
- ID.me supports OIDC, SAML 2.0, and OAuth 2.0 integrations, with guides for AWS Cognito, Keycloak, Microsoft Entra External ID, Okta, and Ping Identity.checked 9 Oct 2026
- Mobile and API options
- ID.me documents native iOS and Android SDKs, an Applications API, and a Document Passback API.checked 9 Oct 2026
- Mobile network checks
- SIM verification checks whether the device’s SIM is associated with the claimed identity and considers account tenure, device location, and fraud history.checked 9 Oct 2026
- Online verification
- Online identity proofing uses remote verification of physical IDs, mobile network operator data, and fraud and compliance checks.checked 9 Oct 2026
- Purpose
- ID.me lets organizations verify people’s identities to provide access to government and commercial benefits and services.checked 9 Oct 2026
- Reusable login
- After verifying with ID.me, a user can use that verification across organizations where ID.me is integrated without re-verifying.checked 9 Oct 2026
- Reusable verification
- After a person verifies with ID.me, the person can use that verification across organizations where ID.me is integrated without verifying again.checked 9 Oct 2026
- Security controls
- ID.me says personally identifiable information is encrypted with AES-256 and that its Identity Gateway has SOC 2 Type 1 certification.checked 9 Oct 2026
- Security frameworks
- ID.me says its information security program is designed to comply with AICPA SOC 2, ISO 27001, FedRAMP, and multiple NIST 800 guidelines.checked 9 Oct 2026
- Standards
- The product page says ID.me is aligned with NIST 800-63-3 IAL2/AAL2 identity proofing and authentication standards.checked 9 Oct 2026
- Support
- ID.me offers support by email ticket or chat and says it does not offer phone support.checked 9 Oct 2026
- Target organizations
- ID.me describes its identity verification services for government, healthcare, financial services, and other organizations handling high-risk transactions.checked 9 Oct 2026
- Verification methods
- ID.me offers online, virtual in-person, and in-person identity proofing.checked 9 Oct 2026
- Who it serves
- ID.me describes serving government, healthcare, financial services, and consumer brands with identity verification and related services.checked 9 Oct 2026
The company
- Founded
- 2010checked 28 Sep 2026
- Headquarters
- McLean, Virginia, United Stateschecked 28 Sep 2026
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