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ID.me Identity Verification

ID.me Identity Verification helps organizations verify people so they can provide access to government and commercial benefits and services.

Place
#31 of 52
Score
6.2

What ID.me Identity Verification is

ID.me Identity Verification helps organizations verify people so they can provide access to government and commercial benefits and services. It offers remote online, virtual in-person, and in-person proofing. Online checks can use physical IDs, mobile network operator data, and fraud and compliance checks. Document images are examined with machine vision, AI, and a proprietary rules database; liveness detection and machine learning compare a selfie with the image on a government ID. In-person verification is offered through a partnership with Sterling at retail kiosks using government documents. After verifying, a person can reuse that verification at other organizations where ID.me is integrated. The service says it aligns with NIST 800-63-3 IAL2/AAL2 identity proofing and authentication standards. Integration options include Identity Gateway, verification APIs and SDKs, SAML 2.0, OAuth 2.0, and OpenID Connect; native iOS and Android SDKs are documented. ID.me says personally identifiable information is encrypted with AES-256 and user consent is required before data is released to a relying party. It offers email-ticket or chat support, not phone support. Pricing is available on request.

Good

  • Offers online, virtual in-person, and in-person proofing.
  • Verification can be reused at integrated organizations.
  • Supports SAML, OAuth, and OpenID Connect.
  • Native iOS and Android SDKs are documented.
  • User consent is required before data release, according to ID.me.

Watch out

  • Pricing is available only on request.
  • ID.me does not offer phone support.

Who it suits

ID.me is aimed at government, healthcare, financial services, and other organizations handling high-risk transactions. It suits teams seeking identity checks with multiple proofing and integration options.

Verdict

ID.me combines remote and in-person identity proofing with reusable verification and several integration routes. Organizations should assess its custom pricing and support channels alongside their verification requirements.

Plans and prices

From ID.me Identity Verification's own pricing page, checked 9 Oct 2026.

All about pricing
PlanPriceWhat it gives you
Business identity verificationPriced on requestContact sales for pricing; no public price stated

The facts

Each one read from ID.me Identity Verification's own pages, with the date it was checked.

What it does

Assurance standards
ID.me says its service aligns with NIST 800-63-3 IAL2/AAL2 identity proofing and authentication standards.checked 9 Oct 2026
Biometric matching
ID.me uses liveness detection and machine learning to compare an applicant’s selfie with the image on their government ID.checked 9 Oct 2026
Customer support
The developer documentation directs integration partners to contact their solution consultant or [email protected] for help with sandbox access and launch.checked 9 Oct 2026
Data protection
ID.me says personally identifiable information is encrypted with AES-256 and that user consent is required before data is released to a relying party.checked 9 Oct 2026
Document checks
ID.me uses machine vision, AI, and a proprietary rules database to scan, parse, and verify document images.checked 9 Oct 2026
In-person service
In-person verification is offered through a partnership with Sterling at retail locations using kiosks and government documents.checked 9 Oct 2026
Integrations
ID.me supports OIDC, SAML 2.0, and OAuth 2.0 integrations, with guides for AWS Cognito, Keycloak, Microsoft Entra External ID, Okta, and Ping Identity.checked 9 Oct 2026
Mobile and API options
ID.me documents native iOS and Android SDKs, an Applications API, and a Document Passback API.checked 9 Oct 2026
Mobile network checks
SIM verification checks whether the device’s SIM is associated with the claimed identity and considers account tenure, device location, and fraud history.checked 9 Oct 2026
Online verification
Online identity proofing uses remote verification of physical IDs, mobile network operator data, and fraud and compliance checks.checked 9 Oct 2026
Purpose
ID.me lets organizations verify people’s identities to provide access to government and commercial benefits and services.checked 9 Oct 2026
Reusable login
After verifying with ID.me, a user can use that verification across organizations where ID.me is integrated without re-verifying.checked 9 Oct 2026
Reusable verification
After a person verifies with ID.me, the person can use that verification across organizations where ID.me is integrated without verifying again.checked 9 Oct 2026
Security controls
ID.me says personally identifiable information is encrypted with AES-256 and that its Identity Gateway has SOC 2 Type 1 certification.checked 9 Oct 2026
Security frameworks
ID.me says its information security program is designed to comply with AICPA SOC 2, ISO 27001, FedRAMP, and multiple NIST 800 guidelines.checked 9 Oct 2026
Standards
The product page says ID.me is aligned with NIST 800-63-3 IAL2/AAL2 identity proofing and authentication standards.checked 9 Oct 2026
Support
ID.me offers support by email ticket or chat and says it does not offer phone support.checked 9 Oct 2026
Target organizations
ID.me describes its identity verification services for government, healthcare, financial services, and other organizations handling high-risk transactions.checked 9 Oct 2026
Verification methods
ID.me offers online, virtual in-person, and in-person identity proofing.checked 9 Oct 2026
Who it serves
ID.me describes serving government, healthcare, financial services, and consumer brands with identity verification and related services.checked 9 Oct 2026

The company

Founded
2010checked 28 Sep 2026
Headquarters
McLean, Virginia, United Stateschecked 28 Sep 2026

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