IBM Sterling Order Management
The facts below are what the maker publishes about IBM Sterling Order Management, checked and dated. Our editors have not written about it yet.
Plans and prices
From IBM Sterling Order Management's own pricing page, checked 23 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Essentials | Priced on request | 100K order lines per year |
| Essentials | — | 100K order lines per year |
| Standard | — | 100K order lines per year |
| Standard | Priced on request | 100K order lines per year |
| Professional | — | 1 Mil order line RVU license |
| Professional | Priced on request | 1 Mil order line RVU license |
| Enterprise | Priced on request | 1 Mil order line RVU license |
| Enterprise | — | 1 Mil order line RVU license |
| IBM Sterling Order Management Professional | Priced on request | 1 Mil order line RVU license · Per line; available on containers |
| IBM Sterling Order Management Enterprise | Priced on request | 1 Mil order line RVU license · Per line; available on containers |
| IBM Sterling Order Management Essentials | $2.80 a month | 100K order lines per year · Per line monthly; delivered as SaaS |
| IBM Sterling Order Management Standard | $4.50 a month | 100K order lines per year · Per line monthly; delivered as SaaS |
The facts
Each one read from IBM Sterling Order Management's own pages, with the date it was checked.
What it does
- Add-ons
- IBM lists Call Center for order modification tasks and Store Engagement for store associate customer service as add-ons.checked 11 Oct 2026
- Automation rules
- Yeschecked 23 Sep 2026
- Deployment
- IBM lists on-cloud, on-premises, and container deployment options for Sterling Order Management System Software.checked 11 Oct 2026
- Integrations
- IBM says the solution supports integrations with internal and external applications and offers a library of prebuilt and partner-led services.checked 11 Oct 2026
- Intended customers
- IBM describes the Standard edition as intended for large, multi-geo, multi-site, multi-channel businesses handling high order volumes and complex operations.checked 11 Oct 2026
- Inventory
- IBM describes the product as helping businesses maximize inventory productivity and avoid overpromising, lost sales, improper routing, and unexpected charges.checked 11 Oct 2026
- Order fulfillment
- The product supports real-time inventory and warehouse management, curbside pickup, ship from store, and buy online, pickup in store.checked 11 Oct 2026
- Payment data
- IBM says the system does not store sensitive personal information or PCI data, and recommends processing payments through a PCI-compliant provider.checked 11 Oct 2026
- Purpose
- IBM Sterling Order Management supports omnichannel order fulfillment and order management across channels.checked 11 Oct 2026
- REST API
- The Service Definition Framework can invoke external REST APIs, including APIs for inventory, availability, and external services such as WMS, payment gateways, and carriers.checked 11 Oct 2026
- SaaS limitation
- For the SaaS offering, file or email integrations are unsupported; IBM lists queue integration or REST APIs as workarounds.checked 11 Oct 2026
- Security
- IBM states that Sterling Order Management System is ISO-27001, ISO-27017, and ISO-27018 certified and uses encryption for data in motion and at rest.checked 11 Oct 2026
- Service availability
- IBM states that Sterling Order Management System provides a 99.9% uptime SLA.checked 11 Oct 2026
- Updates and support
- IBM says the service provides monthly security patches, quarterly feature enhancements, and 24x7 IBM Support after the production site is live.checked 11 Oct 2026
Money
- Free plan
- Nochecked 23 Sep 2026
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