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Hostme

Hostme is restaurant reservation and table-management software covering the guest journey from booking through service.

Place
#15 of 44
Score
6.9
Hostme's website

What Hostme is

Hostme is restaurant reservation and table-management software covering the guest journey from booking through service. Guests can reserve through a restaurant website, social channels, or Hostme’s reservation site. Reservations and walk-in waitlists are managed together, with text notifications when tables are ready. Listed tools include table and event management, server rotation, online ordering, reports, a digital guestbook, and menu management. Integrations include Facebook, Instagram, Google, WhatsApp, Wix, Square, Lightspeed, and multiple POS systems. Marketing campaigns can send SMS, email, and WhatsApp messages, while the Marketing tool uses credit packages. Hostme runs on Android, iOS, and the web. The subscription has no contracts, commissions, or per-cover fees. Hostme advertises 24/7 support through in-app chat or a support phone line.

Good

  • Online reservations from sites and social channels
  • Combined reservations and walk-in waitlists
  • Text alerts when tables are ready
  • Integrations with social, messaging, and POS tools
  • 24/7 support is advertised

Watch out

  • No free plan
  • Marketing messaging requires credit packages
  • Hostme lacks its own SOC 2 or ISO 27001 certification

Who it suits

It suits restaurant operators managing reservations, walk-ins, tables, ordering, and guest communications across web and mobile. Multi-unit owners can contact Hostme for enterprise volume pricing.

Verdict

Hostme combines reservation booking, waitlist handling, table operations, ordering, and restaurant messaging. Its cross-platform access and integrations suit operators wanting these functions together, with paid plans beginning at $98 a month annually.

Plans and prices

From Hostme's own pricing page, checked 8 Oct 2026.

All about pricing
PlanPriceWhat it gives you
MEZZO$98 a monthUnlimited parties per month · 1 free upcoming event/month; extra @ $20/event · Unlimited SMS and Whatsapp messages · Annual plan; page says 10% discount
GRANDE$152 a monthUnlimited parties per month · 5 free upcoming events/month; extra @ $20/event · Unlimited SMS and Whatsapp messages · Annual plan; page says 10% discount
ENTERPRISEPriced on requestUnlimited parties per month · 5 free upcoming events/month; extra @ $20/event · Custom pricing; contact Hostme for 10 or more units

The facts

Each one read from Hostme's own pages, with the date it was checked.

The company

Company
Hostme’s official company information says it was founded in 2014 and is located in Washington, DC, USA.checked 8 Oct 2026
Headquarters
1211 31st St NW, Washington, DC 20007, United Stateschecked 28 Sep 2026

What it does

Compliance limit
Hostme says it does not currently hold its own SOC 2 or ISO 27001 certification and relies on Azure’s compliance program and its internal security measures.checked 8 Oct 2026
Fees
Hostme says its subscription has no contracts, commissions, or per-cover fees, and that the Marketing tool requires a $20 credit package for messaging.checked 8 Oct 2026
Integrations
The integrations page lists Facebook, Instagram, Google, WhatsApp, Wix, Square, Lightspeed, and multiple POS systems.checked 8 Oct 2026
Marketing
Marketing campaigns can send SMS, email, and WhatsApp messages, and the pricing page lists $20 and $40 credit packs.checked 8 Oct 2026
Operations
Hostme lists table management, event management, server rotation, online ordering, reports, and a digital guestbook among its features.checked 8 Oct 2026
Pricing limits
The pricing page says Enterprise is for owners with 10 or more units and directs them to contact Hostme for volume pricing.checked 8 Oct 2026
Product
Hostme describes itself as restaurant reservation and table management software that helps operators manage the guest journey.checked 8 Oct 2026
Reservations
Guests can book online through a restaurant website, social media channels, or Hostme’s reservation site.checked 8 Oct 2026
Security
Hostme says it uses TLS 1.2+ in transit, AES-256 encryption at rest, role-based access controls, and Stripe link-based payment flows that do not store full card numbers.checked 8 Oct 2026
Support
Hostme advertises 24/7 immediate support through in-app chat or a support phone line.checked 8 Oct 2026
Waitlists
The system manages reservations and walk-in waitlists together and can text guests when their table is ready.checked 8 Oct 2026

Money

Trial
The pricing page offers a two-week free trial with no credit card required.checked 8 Oct 2026

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