Hello Retail Product Intelligence
Hello Retail Product Intelligence helps ecommerce retailers use product attributes, relationships, and purchase patterns for search, recommendations, and ema…
What Hello Retail Product Intelligence is
Hello Retail Product Intelligence helps ecommerce retailers use product attributes, relationships, and purchase patterns for search, recommendations, and email personalization. It turns product titles, images, and descriptions into vectors and enriches catalog attributes. The company says its network product relations span more than 250 million products, and aggregated relations can support personalization from a shopper’s first visit without depending on cookies, an account, or browsing history. A GraphQL endpoint exposes product data to webshops, PIMs, CDPs, ESPs, and custom applications. Supported integrations include Shopify, BigCommerce, Magento, Shopware, custom stacks, and major ESPs; Product Agents also integrates with Klaviyo for recommendations and newsletter content. Setup requires admin or developer work to add JavaScript, connect a product feed, and place recommendation divs. Hello Retail says most merchants are live within 6–8 weeks, depending on platform, catalog size, and launch surfaces.
Good
- Supports search, recommendations, and email personalization.
- Network product relations span more than 250 million products.
- Personalization can work without cookies or browsing history.
- A GraphQL endpoint exposes product data to multiple systems.
- Email and phone support are available to every client.
Watch out
- Initial setup requires admin or developer work.
- Most implementations take 6–8 weeks.
- Dedicated customer success is an add-on.
Who it suits
It suits mid-market to enterprise ecommerce retailers looking to improve product discovery and personalize recommendations or email content.
Verdict
Hello Retail combines product data enrichment with search, recommendations, and email personalization for ecommerce. Search and Recommendations start at €250 a month, while implementation requires technical setup.
Plans and prices
From Hello Retail Product Intelligence's own pricing page, checked 3 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Product Agents | €99 a month | €50 per 1,000 emails overage; credit-based pricing · Annually; for 5,000 emails |
| Recommendations | €250 a month | Starting price; features vary by plan |
| Search | €250 a month | Starting price; features vary by plan |
The facts
Each one read from Hello Retail Product Intelligence's own pages, with the date it was checked.
What it does
- API
- A single GraphQL endpoint exposes product data for use in a webshop, PIM, CDP, ESP, or custom application.checked 3 Oct 2026
- Catalog scale
- Hello Retail says its network product relations span more than 250 million products.checked 3 Oct 2026
- Cold start
- Aggregated network product relations are used to personalize from the first visit without relying on cookies, an account, or browsing history.checked 3 Oct 2026
- Data protection
- Hello Retail's privacy policy says it uses technical and organizational security measures to protect personal data and has data processor agreements with its processors.checked 3 Oct 2026
- Ecommerce integrations
- Hello Retail says it supports Shopify, BigCommerce, Magento, Shopware, custom stacks, and major ESPs.checked 3 Oct 2026
- How it works
- The system converts product titles, images, and descriptions into vectors and enriches catalog attributes.checked 3 Oct 2026
- Implementation
- The pricing page says most merchants are live within 6–8 weeks, depending on platform, catalog size, and launch surfaces.checked 3 Oct 2026
- Klaviyo
- Product Agents integrates directly with Klaviyo, and personalized recommendations and Newsletter Content blocks can be used in Klaviyo campaigns and flows.checked 3 Oct 2026
- Privacy
- The product page describes the service as tracking products rather than people, and says cookies are not essential to its personalization.checked 3 Oct 2026
- Purpose
- Product Intelligence learns product attributes, relationships, and purchase patterns to power ecommerce search, recommendations, and email personalization.checked 3 Oct 2026
- Setup requirements
- Initial setup requires admin or developer work to add JavaScript, connect a product feed, and insert recommendation divs.checked 3 Oct 2026
- Support
- Every client has access to email and phone support, a help center, and product updates; dedicated customer success and out-of-hours enterprise tech support are add-ons.checked 3 Oct 2026
- Use cases
- The product supports personalized recommendations, relevance ranked search, recurring product predictions, and product data integrations.checked 3 Oct 2026
- Who it is for
- Hello Retail describes its customer profile as mid-market to enterprise ecommerce retailers.checked 3 Oct 2026
The company
- Founded
- 2013checked 28 Sep 2026
- Headquarters
- Copenhagen, Denmarkchecked 28 Sep 2026
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