GuardMetrics
GuardMetrics is a security operations platform for guard companies, combining patrol verification with scheduling, reporting, and workforce administration.
What GuardMetrics is
GuardMetrics is a security operations platform for guard companies, combining patrol verification with scheduling, reporting, and workforce administration. Patrol activity can be recorded through GPS tracking, NFC or QR check-ins, and checkpoint scans, with completed and missed work available for review. Officers can submit digital incident reports and daily activity reports, including mobile and timestamped records. The platform also supports officer scheduling, timekeeping, attendance visibility, dispatch workflows, and event routing. Managers can maintain post orders and site instructions, while tracking licenses, certifications, permits, qualifications, and post requirements. GuardMetrics states that these tracking tools do not guarantee legal compliance. Visitor-management workflows document visitor activity and access records for lobbies, guard gates, and facility entry. The product is available through a web portal and Android and iOS apps. Pricing is on request, with custom monthly plans; phones and checkpoints may be included depending on the plan. New clients receive an initial 45-minute training session. The maker says its guard-tour system integrates with a partner’s scheduling, payroll, billing, and compliance system, without naming that partner.
Good
- GPS, NFC, and QR patrol verification
- Digital incident and daily activity reports
- Officer scheduling and timekeeping
- Android, iOS, and web access
- Visitor access records and event routing
Watch out
- Pricing is available only on request
- Legal compliance is not guaranteed
- Integration partner is not named
- Custom plan inclusions may vary
Who it suits
It suits security guard companies, patrol operations, supervisors, dispatch teams, administrators, and security operations needing mobile and web tools. It also fits organizations tracking checkpoints, incidents, attendance, and post requirements.
Verdict
GuardMetrics covers patrol evidence, officer administration, reporting, dispatch, visitor workflows, and compliance-related records across mobile and web platforms. Organizations should confirm custom pricing and plan inclusions before choosing it.
Plans and prices
From GuardMetrics's own pricing page, checked 8 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Custom guard tour system | Priced on request | Custom price; monthly plans mentioned; phones and checkpoints may be included depending on plan |
The facts
Each one read from GuardMetrics's own pages, with the date it was checked.
What it does
- Audience
- The product is described as built for security guard companies, patrol operations, supervisors, dispatch and admin teams, and security operations.checked 8 Oct 2026
- Compliance
- GuardMetrics helps track officer licenses, certifications, permits, qualifications, and post requirements; the site says it is not a guarantee of legal compliance.checked 8 Oct 2026
- Deployment and onboarding
- The homepage says new client onboarding includes an initial 45-minute training session.checked 8 Oct 2026
- Integration
- GuardMetrics says its guard tour system is integrated with a partner’s scheduling, payroll, billing, and compliance system, but the cited page does not name the partner.checked 8 Oct 2026
- Mobile and web
- The maker offers a web portal and links to iOS and Android apps from its customer login page.checked 8 Oct 2026
- Operations
- Features include officer scheduling, timekeeping, attendance visibility, dispatch workflows, and event routing.checked 8 Oct 2026
- Patrol verification
- Patrol verification supports GPS tracking, NFC and QR check-ins, checkpoint scans, and review of completed or missed activity.checked 8 Oct 2026
- Post orders
- The platform supports management of post orders and site instructions for officers.checked 8 Oct 2026
- Privacy
- The privacy policy says GuardMetrics processes customer data on customer instructions and does not use or access it except when needed for support or service delivery.checked 8 Oct 2026
- Product
- GuardMetrics is a security operations platform for guard companies, with guard tour tracking, reporting, scheduling, and operational management features.checked 8 Oct 2026
- Reports
- The platform supports digital incident reports, daily activity reports, mobile officer reporting, and timestamped activity records.checked 8 Oct 2026
- Support
- The maker lists [email protected] and phone support at (800) 825-6858.checked 8 Oct 2026
- Visitor management
- Visitor management workflows can document visitor activity and support access records, lobby security, guard gates, and facility entry.checked 8 Oct 2026
The company
- Headquarters
- Orlando, Florida, United Stateschecked 28 Sep 2026
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