Gravity

What Gravity is

Gravity is a web-based AI agent for website visitors that answers questions, qualifies leads, and books calendar meetings. It builds a knowledge base by crawling a website, sorting its content into categories, and allowing refreshes when the site changes. A visual scenario builder provides 10 block types, 11 languages, and a live conversation test. Gravity can manage contacts and companies, update custom fields, and move prospects through configurable pipeline stages. Staff can take over a conversation in one click; messages and token usage are logged. For appointments, it checks team availability and books timezone-aware slots while preventing double bookings. A workspace can run multiple agents with separately scoped knowledge, personas, languages, and escalation rules, sharing a single inbox. Safety controls include topic limits, escalation thresholds, allowed sources, brand voice rules, and an audit log. The maker says Gravity is hosted in the EU on AWS Frankfurt and limits access to the founder team. Pilot plans are discussed with the team; pilots include onboarding and iteration, with installation on one high-intent page and a calendar connection.