Best Genuity Helpdesk Alternatives in 2026
Updated
20 apps from IT asset management software ranked against Genuity Helpdesk on the same published basis.
- 1Genuity Helpdesk vs Reftab
- 2Genuity Helpdesk vs LICENSEWARE
- 3Genuity Helpdesk vs xAssets ITAM
- 4Genuity Helpdesk vs GLPI
- 5Genuity Helpdesk vs Open-AudIT
- 6Genuity Helpdesk vs Flexera One IT Asset Management
- 7Genuity Helpdesk vs Nexynt Asset Management
- 8Genuity Helpdesk vs Freshservice
- 9Genuity Helpdesk vs Device42
- 10Genuity Helpdesk vs InvGate Asset Management
- 11Genuity Helpdesk vs Lansweeper
- 12Genuity Helpdesk vs Ivanti Neurons for ITAM
- 13Genuity Helpdesk vs EZO AssetSonar
- 14Genuity Helpdesk vs License Dashboard
- 15Genuity Helpdesk vs uControl Asset Management
- 16Genuity Helpdesk vs ServiceNow IT Asset Management
- 17Genuity Helpdesk vs Oomnitza
- 18Genuity Helpdesk vs Snipe-IT
- 19Genuity Helpdesk vs Certero for Enterprise ITAM
- 20Genuity Helpdesk vs LOGINventory
Genuity Helpdesk alternatives compared
| # | App | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Reftab | 9.0 | Free plan | $0.75/mo | Android, iOS, Web |
| 2 | LICENSEWARE | 8.9 | Free plan | $0.28/mo | API, Linux, Mac, Web, Windows |
| 3 | xAssets ITAM | 8.8 | Free plan | $60/mo | API, self-hosted, Web, Windows |
| 4 | GLPI | 8.7 | No | €19/mo | Android, API, Linux, Mac, self-hosted, Web, Windows |
| 5 | Open-AudIT | 8.7 | Free plan | $33.25/mo | API, Linux, self-hosted, Web, Windows |
| 6 | Flexera One IT Asset Management | 8.4 | No | — | self-hosted, Web |
| 7 | Nexynt Asset Management | 8.3 | Free plan | $50/mo | Android, iOS, Linux, Mac, Web, Windows |
| 8 | Freshservice | 8.2 | No | $19/mo | Android, API, iOS, Web |
| 9 | Device42 | 8.2 | No | — | API, Linux, Mac, self-hosted, Web, Windows |
| 10 | InvGate Asset Management | 8.2 | No | $0.42/mo | Web, Windows, Mac, Linux, Android |
| 11 | Lansweeper | 8.1 | Free plan | $199/mo | API, Linux, Mac, self-hosted, Web, Windows |
| 12 | Ivanti Neurons for ITAM | 8.1 | No | — | Web, iOS, Android |
| 13 | EZO AssetSonar | 8.1 | No | $0.42/mo | Android, API, Browser, iOS, Web |
| 14 | License Dashboard | 8.1 | No | — | API, Linux, Web, Windows |
| 15 | uControl Asset Management | 8.1 | Free plan | £833.33/mo | API, Linux, Mac, self-hosted, Web, Windows |
| 16 | ServiceNow IT Asset Management | 8.0 | No | — | — |
| 17 | Oomnitza | 8.0 | No | — | Web, iOS, Android |
| 18 | Snipe-IT | 8.0 | No | $39.99/mo | self-hosted |
| 19 | Certero for Enterprise ITAM | 8.0 | No | — | Web, Windows, Mac, Linux, iOS, Android |
| 20 | LOGINventory | 8.0 | Free plan | €0.54/mo | API, Linux, Mac, self-hosted, Web, Windows |
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Questions about Genuity Helpdesk alternatives
What is the best alternative to Genuity Helpdesk?
Reftab, number 1 in IT asset management software with a score of 9.0 out of 10. The others here: LICENSEWARE, xAssets ITAM, GLPI and 16 more.
What is the best free alternative to Genuity Helpdesk?
Reftab is the best-ranked alternative with a free plan. 8 of the 20 alternatives here publish a free plan on their own pricing pages.
Is there an open-source alternative to Genuity Helpdesk?
Yes: Snipe-IT.
How are these alternatives ranked?
Ranked on what each maker publishes: documentation depth, a free tier and the platforms it runs on.