Genesys Cloud CX 1
$75 a month
Virtual agents included; AI Experience tokens required for certain features; usage-based pricing may apply
Checked 30 Sep 2026
Plans and prices
Genesys Cloud Agentic Virtual Agent pricing
Genesys Cloud CX 2
$115 a month
Virtual agents included; AI Experience tokens required for certain features; usage-based pricing may apply
Checked 30 Sep 2026
Genesys Cloud CX 3
$155 a month
Virtual agents included; AI Experience tokens required for certain features; usage-based pricing may apply
Checked 30 Sep 2026
Genesys Cloud CX 4
$240 a month
Virtual agents included; 30 AI Experience tokens per named agent; usage-based pricing may apply
Checked 30 Sep 2026