Alternatives to Gainsight Customer Success

17.3

EverAfter

EverAfter is a web-based customer portal for onboarding, adoption, quarterly business reviews, and renewals, whether or not a customer success manager is involved.

Free planWeb

From $200 a month

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26.9

GC

Gainsight Customer Communities

Gainsight Customer Communities gives customers a shared place to ask questions, exchange answers, learn, and share knowledge.

WebAPI

From $1,000 a year

VisitDetails

36.8

Startdeliver

Startdeliver is a Customer Success platform for CS teams, with AI health assessment, customer collaboration, workflow automation, and reporting.

AndroidiOSWeb

From €795 a month

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4. 4

   CSSignal

   CSSignal is a web-based customer success intelligence platform that brings account health, stakeholder details, renewals, and churn analysis together.

   Web
   6.5From $129 a month
   Visit
5. 5

   SuccessGuardian

   SuccessGuardian is a web-based customer success platform for B2B SaaS teams.

   Web
   6.5From $75 a month
   Visit
6. 6

   Successifier

   Successifier connects customer data for SaaS teams, builds health scores, and surfaces growth opportunities and churn risks.

   WebAPI
   6.4From $79 a month
   Visit
7. 7

   Custify

   Custify is customer success software for B2B SaaS businesses and customer success managers.

   WebAPI
   6.3
   Visit
8. 8SM

   SmartKarrot

   SmartKarrot is a SaaS customer success platform for B2B organizations, built for teams managing onboarding, adoption, retention and revenue growth.

   WebAPI
   6.2From $15,000 a year
   Visit
9. 9

   Akita

   Akita is a customer success platform for bringing customer information, activity, and metrics into one place to help teams nurture and retain customers.

   WebAPI
   6.1From $49 a month
   Visit
10. 10

    Mango CS

    Mango CS manages customer accounts after a sale, with workflows for onboarding, renewals, expansion, and customer health.

    AndroidiOSWebAPI
    6.0
    Visit
11. 11

    Vitally

    Vitally is an AI-powered Customer Success workspace that brings customer data, teams, and customers into one platform.

    WebAPI
    6.0
    Visit
12. 12SK

    Skalin

    Skalin is a customer success platform for B2B SaaS teams that brings customer information into one record and uses it to guide follow-up.

    WebAPI
    5.9
    Visit
13. 13US

    UserIQ

    UserIQ is a web-based customer success platform that combines health insights, user analytics, project management, and in-app communications.

    Web
    5.8
    Visit
14. 14ZA

    ZapScale

    ZapScale is a web-based customer success platform presented for growing B2B SaaS teams.

    Web
    5.8
    Visit
15. 15

    ClientSuccess

    ClientSuccess is a web-based customer success platform for managing relationships, reducing churn and growing customer revenue.

    Web
    5.7
    Visit
16. 16

    Planhat

    WebAPI
    5.7
    Visit
17. 17CC

    Certinia Customer Success Cloud

    Certinia Customer Success Cloud brings sales, success, services, and support together on Salesforce to help teams coordinate the customer experience.

    WebAPI
    5.6
    Visit
18. 18

    Freshsuccess

    Freshsuccess was customer success software intended to help businesses improve customer outcomes, reduce churn, increase renewals, and find expansion opportunities.

    WebAPI
    5.6
    Visit
19. 19

    Customerscore.io

    Customerscore.io combines customer data to help SaaS companies understand account health, spot churn risk, and identify expansion potential.

    WebAPI
    5.5
    Visit
20. 20KO

    Klynk Orchestra

    Klynk Orchestra is a modular Customer Success operations platform for B2B SaaS teams managing growing customer portfolios.
    5.5
    Visit
21. 21

    Velaris

    Velaris is a web-based AI agent platform for Customer Success teams.

    Web
    5.5
    Visit
22. 22

    RevSetter

    RevSetter describes CustomerOS as an API-based platform that unifies customer success and revenue teams.

    API
    5.3
    Visit
23. 23

    ChurnZero

    Web
    4.9
    Visit

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