Alternatives to Gainsight Customer Success

17.4

EverAfter

EverAfter is a web-based customer portal for onboarding, adoption, quarterly business reviews, and renewals, whether or not a customer success manager is involved.

Free planWeb

From $200 a month

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26.4

Custify

Custify is customer success software for B2B SaaS businesses and customer success managers.

WebAPI

Price on the maker’s site

VisitDetails

36.3

SM

SmartKarrot

SmartKarrot is a SaaS customer success platform for B2B organizations, built for teams managing onboarding, adoption, retention and revenue growth.

WebAPI

From $15,000 a year

VisitDetails

4. 4

   Vitally

   Vitally is an AI-powered Customer Success workspace that brings customer data, teams, and customers into one platform.

   WebAPI
   6.0
   Visit
5. 5ZA

   ZapScale

   ZapScale is a web-based customer success platform presented for growing B2B SaaS teams.

   Web
   5.9
   Visit
6. 6US

   UserIQ

   UserIQ is a web-based customer success platform that combines health insights, user analytics, project management, and in-app communications.

   Web
   5.8
   Visit
7. 7

   ClientSuccess

   ClientSuccess is a web-based customer success platform for managing relationships, reducing churn and growing customer revenue.

   Web
   5.7
   Visit
8. 8

   Planhat

   WebAPI
   5.7
   Visit
9. 9

   Velaris

   Velaris is a web-based AI agent platform for Customer Success teams.

   Web
   5.5
   Visit
10. 10

    ChurnZero

    Web
    4.9
    Visit
11. 11CA

    Catalyst

    Catalyst
    4.3
    Visit
12. 12CU

    CustomerSuccessBox

    CustomerSuccessBox
    4.3
    Visit
13. 13TO

    Totango

    Totango
    4.3
    Visit

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