Forge

What Forge is

Forge is an AI loyalty and social commerce platform for restaurant hospitality brands. It gives guests rewards to earn and redeem, plus in-app ordering with options to order again. Restaurant brands can offer VIP memberships and use an AI marketing copilot to target customers using loyalty-app data. Campaigns can use email and SMS, while audience segmentation, loyalty programs and POS integration are also listed features. Forge says it integrates with Square, Toast and Clover. The service is available on web, Android and iOS, and Forge Rewards publishes restaurant-branded loyalty apps through Google Play and the Apple App Store for iPhone. Its partner form asks about a restaurant brand, store count and POS company. The homepage footer identifies the company as Forge Rewards, Inc. Forge says it collects names, phone numbers, user IDs, location, product interactions, and partner information including POS authorization and transaction data. Its support team typically responds within one business day. For food quality, refunds or missing items, customers are asked to contact the restaurant first. Pricing is on request; restaurant brands can book a demo to get started.