Flexport Control Tower
Flexport Control Tower provides real-time supply-chain visibility and analytics down to the SKU level.
What Flexport Control Tower is
Flexport Control Tower provides real-time supply-chain visibility and analytics down to the SKU level. Its tools can cover freight moved by other carriers or forwarders, not only shipments Flexport handles. Booking Management includes dashboards for carrier performance, shipment execution, and allocation. Order Management uses purchase orders to show ordered, booked, and in-transit units, alongside supplier scorecards. Supply Chain Optimization can recommend changes such as moving freight from air to ocean to improve container use and reduce costs. Flexport says early Control Tower customers saved up to 10% on freight costs on average, and that its optimization tool identified an average 7% increase in container utilization. The platform offers API access and webhooks, integrates natively with NetSuite, and connects to SAP, Oracle, and Microsoft Dynamics through its public API and standard EDI. Shipment milestones can flow to a customer’s ERP, with purchase-order updates returning through standard integration. The product page directs prospective customers to request a demo; it does not list a price, free plan, or trial.
Good
- Visibility and analytics reach SKU level
- Can include freight moved by other providers
- Purchase-order views include shipment units and supplier scorecards
- API access and webhooks available
- Supports air, ocean, truck, and rail
Watch out
- Pricing is available on request
- Product page directs prospects to request a demo
- No free plan or trial is listed
Who it suits
Control Tower is aimed at supply-chain teams that need shipment and purchase-order visibility across carriers. It may suit organizations using the listed ERP systems or standard API and EDI integrations.
Verdict
Flexport Control Tower combines shipment monitoring with booking, order, and optimization tools, including coverage beyond Flexport-handled freight. Prospective customers must request a demo, and the page does not state pricing or trial terms.
The facts
Each one read from Flexport Control Tower's own pages, with the date it was checked.
What it does
- Access limitation
- The product page directs prospective customers to request a demo to connect with the Flexport team.checked 3 Oct 2026
- Availability and pricing
- The Control Tower page offers a demo request and does not state a price, paid plan, free plan, or trial.checked 2 Oct 2026
- Booking management
- Booking dashboards include Carrier Performance, Shipment Execution, and Allocation Management.checked 3 Oct 2026
- Container utilization
- Flexport says its supply chain optimization tool identified an average 7% increase in container utilization for customers.checked 3 Oct 2026
- Existing systems
- Flexport says shipment milestone data can flow to a customer's ERP and purchase-order updates can flow back through standard integration.checked 2 Oct 2026
- Freight coverage
- Control Tower can provide visibility across shipments handled by other carriers or forwarders, even when Flexport is not moving the freight.checked 2 Oct 2026
- Integrations
- Flexport says its platform offers API and EDI integrations to connect with ERPs, WMS, and other supply chain systems.checked 3 Oct 2026
- Optimization
- The product offers proactive routing recommendations to improve container utilization and reduce costs, including identifying opportunities to convert air freight to ocean freight.checked 3 Oct 2026
- Order management
- Order management uses purchase orders to provide product-level ordered, booked, and in-transit unit data and Supplier Scorecards.checked 3 Oct 2026
- Purpose
- Flexport Control Tower provides real-time visibility and analytics across the supply chain down to the SKU level.checked 3 Oct 2026
- Reported savings
- Flexport says early Control Tower customers saved up to 10% on freight costs on average.checked 3 Oct 2026
- Security
- Flexport's software terms say it will maintain technical and organizational measures to protect user content and software against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.checked 3 Oct 2026
- Supplier onboarding
- Flexport says its implementation team leads supplier onboarding and training for Booking Management.checked 2 Oct 2026
- Support
- Flexport invites prospective customers to request a demo or contact its team about Control Tower.checked 2 Oct 2026
- Visibility
- Flexport Control Tower provides real-time supply-chain visibility and analytics down to the SKU level.checked 2 Oct 2026
- Works with other carriers
- Its booking management, order management, and supply chain optimization tools can be used for freight Flexport is not moving.checked 3 Oct 2026
The company
- Company focus
- Flexport describes itself as a freight forwarder, customs broker, and fulfillment provider operating across 135 countries.checked 3 Oct 2026
- Founded
- 2013checked 28 Sep 2026
- Headquarters
- Flexport lists its headquarters at 100 California Street, Floor 5, San Francisco, California 94111.checked 3 Oct 2026
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