FieldBased
FieldBased is a field operations platform that handles leads, quotes, scheduling, dispatch, invoicing and payments.
What FieldBased is
FieldBased is a field operations platform that handles leads, quotes, scheduling, dispatch, invoicing and payments. It is designed for service businesses such as tree and snow work, A/V and installations, cleaning, landscaping and home services. An AI assistant can book jobs, draft estimates and invoices, retrieve customer information, log receipts from photos and set reminders by voice or text. Its AI receptionist can respond to inbound leads, answer questions, quote prices and book jobs through a business text line or Facebook Messenger. Website forms, Facebook lead ads, phone calls and live web chat feed into a shared inbox. The platform includes route planning, crew scheduling, service logs and a client portal, and works on Android, iOS and the web. Starter costs $29 a month for one user and 1,000 emails monthly. Pro costs $79 a month for up to 10 users, 5,000 emails and 500 texts monthly. Card payments go to the customer's Stripe account, with a 1% FieldBased fee plus standard Stripe fees.
Good
- Handles leads through invoicing and payments
- AI assistant supports job and estimate tasks
- Lead channels feed into a shared inbox
- Available on Android, iOS and web
- Businesses can export or delete their data
Watch out
- Starter is limited to one user
- Starter includes 1,000 emails per month
- Pro includes 500 texts per month
- Card payments incur a 1% platform fee plus Stripe fees
Who it suits
FieldBased suits field-service businesses that need to manage leads, jobs, crews, billing and payments in one platform. The available plans provide different user and monthly message limits.
Verdict
FieldBased combines field operations tools with AI assistance for handling leads and routine job tasks. Check the plan's user and message limits, as well as payment fees, against your business needs.
Plans and prices
From FieldBased's own pricing page, checked 30 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | $29 a month | 1 user · 1,000 emails/mo · 1% card fee · billed monthly |
| Pro | $79 a month | Up to 10 users · 5,000 emails + 500 texts/mo · 1% card fee · billed monthly |
| Premium | $169 a month | Unlimited users · 15,000 emails + 2,000 texts/mo · 1% card fee · billed monthly |
| Enterprise | Priced on request | Unlimited users · Custom usage limits · Multiple locations · Custom integrations · SLA & security review · Custom |
The facts
Each one read from FieldBased's own pages, with the date it was checked.
What it does
- AI assistant
- Its AI assistant can book jobs, draft estimates and invoices, retrieve customer information, log receipts from photos and set reminders by voice or text.checked 30 Sep 2026
- AI receptionist
- The AI receptionist can text inbound leads, answer questions, quote prices and book jobs, and can answer a business text line and Facebook Messenger.checked 30 Sep 2026
- Branding
- Businesses can apply their own name, logo and colors so estimates, invoices, emails and the customer hub carry their branding.checked 30 Sep 2026
- Core product
- FieldBased is an all-in-one field operations platform covering leads, quoting, scheduling, dispatch, invoicing and payments.checked 30 Sep 2026
- Integrations
- The privacy policy lists Stripe, Facebook/Meta, Wix, Google, Google Maps Platform, OpenStreetMap, Open-Meteo and Sentry among connected services or providers.checked 30 Sep 2026
- Lead channels
- Website forms, Facebook lead ads, phone calls and live web chat feed into a shared inbox.checked 30 Sep 2026
- Notable limits
- Starter includes one user and 1,000 emails per month, while Pro includes up to 10 users and 500 texts per month.checked 30 Sep 2026
- Payments
- Card payments settle into the customer's own Stripe account, with FieldBased adding a 1% platform fee plus standard Stripe fees.checked 30 Sep 2026
- Security
- FieldBased says data is encrypted in transit and each business's data is logically isolated from other businesses.checked 30 Sep 2026
- Support
- The contact page says a real person usually replies the same business day, and customers can use an in-app Help Center.checked 30 Sep 2026
- Target customers
- The platform is designed for field-service businesses including tree and snow, A/V and installs, cleaning, landscaping and home services.checked 30 Sep 2026
The company
- Data ownership
- Businesses can export or delete their data, and FieldBased says it never sells the business's data or customers' data.checked 30 Sep 2026
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