Fairmark
Fairmark is a web platform for Housing Choice Voucher programs, with workflows for voucher and public housing operations.
What Fairmark is
Fairmark is a web platform for Housing Choice Voucher programs, with workflows for voucher and public housing operations. Its portals serve staff, landlords, and residents, and the resident portal supports English and Spanish. The income engine supports HOTMA calculations and eligibility determinations, with AI-drafted letters and a logged approval chain. Fairmark tracks all 14 SEMAP indicators and supports importing, validating, and submitting HUD-50058 records to PIC. Rent reasonableness tools compare live market comparables against FMR and can produce a sourced, timestamped HUD-aligned memo. Other workflows include waitlists and lotteries, HAP registers and payments, RFTA approvals, inspections, recertifications, compliance calendars, audit binders, and reporting. Listed connected services include HUD PIC / IMS, market data, ACH / payments, email and SMS, document storage, SSO / SAML, an open API, and BI / exports. Annual pricing is based on voucher count, from $6,000 a year for up to 250 vouchers; each listed tier includes the complete platform. Agreements run for one year, with annual payment or a schedule spread across the year. Fairmark lists SOC 2 Type II as in progress and says it does not claim attained SOC 2, FedRAMP, HUD certification, or HUD endorsement.
Good
- Resident portal supports English and Spanish.
- Tracks all 14 SEMAP indicators.
- Supports HUD-50058 import, validation, and submission.
- Listed tiers include the complete platform.
- Migration, setup, implementation, support, and training have no extra fees.
Watch out
- Plans start at $6,000 a year.
- Every agreement is a one-year term.
- SOC 2 Type II is in progress, not attained.
Who it suits
Fairmark is aimed at Housing Choice Voucher programs seeking voucher and public housing operations workflows. It may suit agencies needing eligibility, recertification, waitlist, and compliance tools in one platform.
Verdict
Fairmark brings voucher operations, eligibility workflows, and compliance reporting into a single web platform. Pricing starts at $6,000 a year, and its security page lists SOC 2 Type II as in progress rather than attained.
Plans and prices
From Fairmark's own pricing page, checked 15 Oct 2001.
| Plan | Price | What it gives you |
|---|---|---|
| Up to 250 vouchers | $6,000 a year | up to 250 vouchers · all modules · staff, landlord and participant portals · migration, setup and support included · $6,000 / year |
| 251 to 700 vouchers | $9,000 a year | 251–700 vouchers · all modules · staff, landlord and participant portals · migration, setup and support included · $9,000 / year |
| 701 to 1,200 vouchers | $12,000 a year | 701–1,200 vouchers · all modules · staff, landlord and participant portals · migration, setup and support included · $12,000 / year |
| 1,201 to 2,000 vouchers | $15,000 a year | 1,201–2,000 vouchers · all modules · staff, landlord and participant portals · migration, setup and support included · $15,000 / year |
| 2,001 to 5,000 vouchers | $20,000 a year | 2,001–5,000 vouchers · all modules · staff, landlord and participant portals · migration, setup and support included · $20,000 / year |
| 5,001+ vouchers | Priced on request | 5,001+ vouchers · complete platform included · Let's talk |
The facts
Each one read from Fairmark's own pages, with the date it was checked.
What it does
- Accessibility and data location
- The security page lists WCAG 2.1 AA accessibility and US-based data residency.checked 30 Sep 2001
- API and SDKs
- Fairmark lists an open API, but the opened product pages do not describe SDKs, endpoint documentation or developer tooling.checked 15 Oct 2001
- Audit binder
- The audit-binder generator creates indexed, searchable, export-ready PDFs containing certifications, inspections, appeals and calculations.checked 15 Oct 2001
- Contract term
- Every agreement is a one-year term, with annual payment or a schedule spread across the year available to fit an agency's budget cycle.checked 30 Sep 2001
- Determination engine
- The AI-assisted determination engine assembles income, deductions and subsidy math and drafts eligibility letters with overrides and approval history.checked 15 Oct 2001
- Family management
- Family and tenant management stores profiles and documents and versions family-composition and HAP changes with audit logging.checked 15 Oct 2001
- HAP payments
- The HAP register module generates monthly registers, abatements and reconciliations for export.checked 15 Oct 2001
- Income and eligibility
- Its income engine supports HOTMA calculations and eligibility determinations, with AI-drafted letters and a logged approval chain.checked 30 Sep 2001
- Independent praise: breadth
- PHADA describes Fairmark as replacing legacy case management, separate rent-reasonableness software and spreadsheets with fourteen modules in one platform.checked 15 Oct 2001
- Independent praise: compliance
- PHADA reports that the system covers HOTMA income calculations, all fourteen SEMAP indicators, HUD-50058 generation, live rent comparables, inspections, waitlists and audit binders.checked 15 Oct 2001
- Independent praise: portals
- PHADA highlights the three live portals and says landlords can self-serve payments, tax forms, RFTAs, inspections and signatures while families upload and sign from phones.checked 15 Oct 2001
- Inspections
- HQS inspection tools schedule, conduct and track inspections with pass/fail history.checked 15 Oct 2001
- Integrations
- The platform lists HUD PIC/IMS, live market data, ACH and payments, email and SMS, document storage, SSO/SAML, an open API and BI exports as connected systems.checked 15 Oct 2001
- Intended users
- Fairmark says it builds for Housing Choice Voucher programs and notes that its platform was developed with practicing HCV professionals.checked 30 Sep 2001
- Landlord self-service
- The landlord portal supports payment history and 1099 downloads, RFTAs, inspection tracking, e-signatures and direct-deposit updates.checked 15 Oct 2001
- Limit: certifications
- Fairmark explicitly says it does not claim SOC 2, FedRAMP, HUD certification or HUD endorsement as attained.checked 15 Oct 2001
- Limit: security certification
- The security page says the SOC 2 Type II audit is underway rather than completed.checked 15 Oct 2001
- Messaging
- Staff, landlords and residents can communicate in a case-linked, searchable thread with messages and attachments.checked 15 Oct 2001
- Mission Control
- Mission Control displays all fourteen SEMAP indicators, utilization, HAP spending and the daily docket.checked 15 Oct 2001
The company
- Company headquarters
- Fairmark says it is founder-led and headquartered in Virginia.checked 15 Oct 2001
- Company leadership
- The company identifies Colin Wagner as CEO, Nick Laurila as COO and Trevor Koch as CTO, describing them as three founders.checked 15 Oct 2001
- Company legal name
- The website footer identifies the company as Fairmark, Inc.checked 15 Oct 2001
- Company size
- The opened official pages do not state an employee count or funding amount.checked 15 Oct 2001
- Headquarters
- Virginia, United Stateschecked 28 Sep 2001
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