Fabric Order Management

What Fabric Order Management is

Fabric Order Management provides order and inventory services for commerce businesses, with tools for retailers handling sales across channels and fulfillment across multiple locations. Staff can search, filter, and sort orders, then review customer, payment, total, status, and timing details. Order records include delivery summaries and item status across the lifecycle. Products can be added while an order is in Hold, Confirmed, Partially allocated, or Created status, but not after it becomes Allocated. Fulfillment rule sets direct orders to locations using factors such as geography, warehouse location, item price, and order attributes. Smart Order Routing uses selected goals and operational constraints to guide routing recommendations. Inventory networks provide an aggregate available-to-promise view, while locations hold store and warehouse information. Orders can be fulfilled from multiple locations, including partial fulfillment at order or item level. Fabric offers the service through its cloud-based Copilot application and APIs, with real-time event updates through self-service webhooks. The documentation lists order, inventory, shipment, payment, return, and related API endpoints. Pricing is on request.