Contact Centre Basic (Annual)
Omnichannel calls, callbacks, automated outbound calls and SMS · advanced routing · recording · real-time monitoring
Checked 3 Oct 2026

Omnichannel calls, callbacks, automated outbound calls and SMS · advanced routing · recording · real-time monitoring
Checked 3 Oct 2026
Omnichannel calls, callbacks, automated outbound calls and SMS · advanced routing · recording · real-time monitoring
Checked 3 Oct 2026
Email surveys · questionnaire design · external data · anonymisation · campaign scheduling · satisfaction analysis · integration API
Checked 3 Oct 2026
Email surveys · questionnaire design · external data · anonymisation · campaign scheduling · satisfaction analysis · integration API
Checked 3 Oct 2026
All Basic features · web, SMS and voice surveys · adapted AI · action plan · dissatisfaction handling · review management
Checked 3 Oct 2026
All Basic features · digital channels · email, live chat, video, social media · surveys · bots · quality monitoring
Checked 3 Oct 2026
All Basic features · digital channels · email, live chat, video, social media · surveys · bots · quality monitoring
Checked 3 Oct 2026
All Basic features · web, SMS and voice surveys · customised AI · action plan · dissatisfaction handling · review management
Checked 3 Oct 2026