EKM
EKM is a hosted ecommerce platform for businesses selling through multiple channels.
What EKM is
EKM is a hosted ecommerce platform for businesses selling through multiple channels. It is available on the web and Android, and includes abandoned cart recovery and support for digital products. An app marketplace provides a way to extend the service. EKM uses a paid pricing model and offers a 14-day trial, with no free plan. Transaction fees vary. The listed EKM plan is associated with £300k in annual sales, but its price is not provided. EKM is the maker of the platform, founded in 2002 and headquartered in Preston, Lancashire, UK. Because the service is hosted, businesses access it through the listed web or Android platforms rather than installing a self-hosted system. Sellers can consider its multichannel sales support, cart recovery, digital product capability, and marketplace alongside the trial period and variable transaction fees. The available plan information identifies an annual-sales level but does not state a subscription amount.
Good
- Hosted ecommerce service
- Supports multichannel sales
- Includes abandoned cart recovery
- Sells digital products
- Offers a 14-day trial
Watch out
- No free plan
- Transaction fees vary
- Access is listed for web and Android
Who it suits
EKM suits businesses seeking hosted, multichannel ecommerce with abandoned cart recovery, digital product sales, and an app marketplace. It is relevant to sellers using web or Android access.
Verdict
EKM provides hosted multichannel selling with cart recovery, digital products, and extensibility through an app marketplace. The paid model, variable transaction fees, and undisclosed plan price need consideration before choosing it.
Plans and prices
From EKM's own pricing page, checked 20 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| EKM | — | £300k annual sales |
| Evolve | £327 a month | up to £300k annual sales · unlimited products · unlimited bandwidth · no added payment fees · no contract · £327 + VAT per month |
The facts
Each one read from EKM's own pages, with the date it was checked.
What it does
- Abandoned cart recovery
- Yeschecked 20 Sep 2026
- AI content creation
- Its AI assistant can generate product and category descriptions.checked 21 Oct 2026
- API authentication
- The Partner API uses OAuth2/OpenID authorization-code flow with bearer JWT access tokens.checked 21 Oct 2026
- API availability
- The API feature is available on Evolve and Pro tiers and lets merchants create API keys for third-party or custom applications.checked 21 Oct 2026
- API limits
- Access tokens last one hour; refresh tokens are single-use and expire after 15 days from their latest use.checked 21 Oct 2026
- API scope
- Public API documentation covers shop identity, profiles, customers, guests and order read/write scopes and provides OpenAPI/Swagger representations.checked 21 Oct 2026
- Bulk catalog tools
- Merchants can upload products in bulk and edit catalog data with bulk tools.checked 21 Oct 2026
- Digital products
- Yeschecked 20 Sep 2026
- Documentation
- The maker provides a support centre, written guides, video guides, blog material and a customer community forum.checked 21 Oct 2026
- Hosting
- EKM states that it runs shops on its own secure servers, monitors them continuously, provides unlimited bandwidth and guarantees 99.9% uptime.checked 21 Oct 2026
- Hosting model
- hostedchecked 20 Sep 2026
- Integrations
- The feature catalogue lists integrations including Xero, QuickBooks, Zapier, Printify, Linnworks, ChannelGrabber, EPOS Now, ShipStation, Royal Mail Click & Drop and Zynk.checked 21 Oct 2026
- Legal entity
- The privacy policy identifies the provider as EKM Systems Ltd, registered in England and Wales under company number 4774091.checked 21 Oct 2026
- Limit: growth and customization
- A Capterra reviewer says the platform became restrictive as the business grew, especially for layout/design and inventory management.checked 21 Oct 2026
- Limit: missing ecommerce features
- Another Capterra reviewer reports missing features, a basic shopping cart and weak SEO capabilities.checked 21 Oct 2026
- Limit: outages and payment failures
- Capterra reviews describe recurring seasonal outages and an incident where card payments stopped working without the merchant noticing.checked 21 Oct 2026
Where it runs
- Android app data disclosure
- Google Play says the app may share web-browsing data, may collect audio or device IDs, reports that data is not encrypted and cannot be deleted, and was updated on 13 October 2025.checked 21 Oct 2026
- App marketplace
- Yeschecked 20 Sep 2026
- iOS requirements
- The iPhone app requires iOS 13.4 or later and is 25.4 MB.checked 21 Oct 2026
The company
- Company size
- LinkedIn lists EKM as a privately held software-development company with 51–200 employees and headquarters in Preston.checked 21 Oct 2026
- Founded
- 2002checked 28 Sep 2026
- Founded and headquarters
- EKM says it was founded in 2002 and is based in Preston, Lancashire.checked 21 Oct 2026
- Headquarters
- Preston, Lancashire, UKchecked 28 Sep 2026
Money
- Free plan
- Nochecked 20 Sep 2026
Alternatives to EKM
- 1
WooCommerce
Free planOpen sourceAndroidiOSWebAPI9.4From $29 a year - 2
nopCommerce
Free planOpen sourceAndroidiOSWebAPI9.4$499 one-time - 3
Sylius
Free planOpen sourceAndroidiOSWebAPI9.2From €800 a year - 4
Wix eCommerce
Free planAndroidiOSWebAPI8.9From $17.77 a month - 5
Payhip
Free planAndroidiOSWebAPI8.8From $29 a month - 6
Tiendanube
Free planAndroidiOSWebAPI8.8From 27,999 ARS a month