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eGoldFax

eGoldFax is a cloud fax service for sending and receiving faxes from multifunction printers, computers, and mobile devices.

Place
#8 of 23
Score
6.3
eGoldFax's website

What eGoldFax is

eGoldFax is a cloud fax service for sending and receiving faxes from multifunction printers, computers, and mobile devices. It supports virtual fax numbers and inbound faxing, with access across Android, iOS, web, and Windows. The service describes redundant carriers and TDM fax connectivity, and says users can receive faxes without busy signals. Faxes can be stored and retrieved for up to 10 years at no additional cost, with the archive protected by 256-bit AES encryption. The Admin Portal provides fax routing, role-based permissions, MFP management, and activity and usage reports. The maker describes TLS 1.2 and HTTPS transmission, two-factor authentication, and support for requirements including HIPAA, PCI DSS, FedRAMP, and FERPA. Hosting is in Microsoft Azure US Commercial and Government cloud data centers. Its Windows desktop app supports unlimited users, while its MFP Connector App supports named manufacturers and services at no extra cost and without a phone line. Pricing is by quote; prospective customers provide fax volume, fax lines, and user counts.

Good

  • Supports virtual numbers and inbound faxing
  • Fax archive retention is up to 10 years
  • Windows desktop app supports unlimited users
  • MFP connector is included at no extra cost
  • Faxing via email is supported

Watch out

  • Pricing is available by quote
  • Quote requests ask for volume, lines, and users
  • Complimentary desktop app is for Windows

Who it suits

eGoldFax may suit organizations that need faxing across multifunction printers, desktop computers, and mobile devices. Its administration tools and stated compliance support may be relevant to teams managing fax access and retention.

Verdict

eGoldFax combines cloud faxing with archive, routing, and device integrations. Request a quote to evaluate the cost for your fax volume and user needs.

Plans and prices

From eGoldFax's own pricing page, checked 9 Oct 2026.

All about pricing
PlanPriceWhat it gives you
eGoldFaxPriced on requestPrice by quote; quote form asks monthly fax volume, fax lines, and users

The facts

Each one read from eGoldFax's own pages, with the date it was checked.

What it does

Administration
The Admin Portal supports fax routing, role-based user permissions, MFP management, and activity and usage reporting.checked 9 Oct 2026
Archive
Faxes can be stored and retrieved for up to 10 years at no additional cost, with 256-bit AES encryption for the archive.checked 9 Oct 2026
Compliance
The maker says the service is designed to support requirements including HIPAA, PCI DSS, FedRAMP, and FERPA.checked 9 Oct 2026
Compliance support
hipaa and gdprchecked 23 Sep 2026
Email integrations
The service supports faxing via email and names Outlook and G-Suite as desktop applications users can work from.checked 9 Oct 2026
Fax delivery
The service uses redundant carriers and TDM fax connectivity, and says users can receive faxes without busy signals.checked 9 Oct 2026
Hosting
The service is hosted in Microsoft Azure US Commercial and Government cloud data centers.checked 9 Oct 2026
Inbound faxing
Yeschecked 23 Sep 2026
MFP integrations
The Connector App supports HP, Epson, Kyocera, Ricoh, Xerox, Sharp, Fujifilm, PaperCut, and MyQ, and the maker says it is included at no extra cost.checked 9 Oct 2026
MFP limits
The maker says MFP integration supports unlimited seats and users at no extra cost and requires no phone line.checked 9 Oct 2026
Product
eGoldFax is a cloud fax service for sending and receiving faxes from multifunction printers, desktop computers, and mobile devices.checked 9 Oct 2026
Sales model
Prospective customers request a quote and provide monthly fax volume, number of fax lines, and number of users.checked 9 Oct 2026
Security
The maker describes TLS 1.2 and HTTPS transmission, HTTPS portal access, two-factor authentication, and an AES-encrypted fax archive.checked 9 Oct 2026
Support
North American technical support is available by phone or email from 7am to 7pm Central Time; Europe support is listed as 8am to 5pm UK GMT.checked 9 Oct 2026
Virtual fax number
Yeschecked 23 Sep 2026

Where it runs

Desktop app
The complimentary eGoldFax Desktop App is compatible with Windows and supports unlimited users.checked 9 Oct 2026

The company

Headquarters
Laguna Beach, California, United Stateschecked 28 Sep 2026
Headquarters and history
The maker lists its North American headquarters in Laguna Beach, California, and says eGoldFax and GoldFax have provided fax document delivery solutions for over 20 years.checked 9 Oct 2026

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