Contact Center User
$25 a month
AI-powered knowledge and guidance for contact center agents
Checked 12 Oct 2026
Plans and prices
eGain Knowledge Hub pricing
Enterprise User
$12.50 a month
AI-powered knowledge and guidance for enterprise users outside the contact center
Checked 12 Oct 2026
Customer Self-Service
$0.20 a month
Session ends on exit or after 20 minutes of inactivity; billing uses 10-minute increments rounded up
Checked 12 Oct 2026