Dukaan
Dukaan provides tools for merchants and sellers to create online stores and manage transactions with buyers.
What Dukaan is
Dukaan provides tools for merchants and sellers to create online stores and manage transactions with buyers. It offers responsive ecommerce websites and mobile apps, customizable themes, bulk product and inventory imports, and payment gateway integration. Its dashboard covers order management, shipping, delivery, product catalogues, payments, and integrations. Store tools include order tracking, invoicing, reports, bulk editing, delivery management, analytics, and automated tax calculations. The platform lists multichannel sales, abandoned cart recovery, digital products, and an app marketplace. Its plugin directory includes integrations such as Razorpay, Google Analytics, Mailchimp, Shippo, Intercom, and Facebook Pixel. Dukaan's restaurant product supports separate dine-in and delivery menus, configurable additional charges, and product add-ons and variants. Dukaan Delivery advertises coverage across 20K+ pincodes, multiple partners, bulk shipment handling, and automated order and NDR verification. The company was founded in 2020 and is headquartered in Bengaluru, India. Dukaan describes its platform as serving startups and established businesses, as well as merchants such as restaurants and grocery stores. A restaurant plan is listed at ₹4,999, paid once, with no per-order commission and unlimited items.
Good
- Responsive ecommerce websites and mobile apps
- Bulk product and inventory imports
- Order tracking, invoicing, and analytics
- Lists abandoned cart recovery and digital products
Watch out
- The listed restaurant plan costs ₹4,999, paid once
- Custom delivery partner integrations are part of the Enterprise Plan
- Dukaan says absolute personal-data security cannot be guaranteed
Who it suits
Dukaan suits merchants and sellers setting up online stores, including restaurants and grocery stores. Its restaurant offering includes separate dine-in and delivery menus and configurable product options.
Verdict
Dukaan combines storefront setup with order, delivery, and transaction tools for several kinds of sellers. Restaurant operators can use its specific menu and product-option features, while custom delivery integrations are listed for Enterprise.
Plans and prices
From Dukaan's own pricing page, checked 5 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Dukaan for Restaurants | ₹4,999, paid once | No per-order commission · separate dine-in and delivery menus · unlimited items · one time payment |
The facts
Each one read from Dukaan's own pages, with the date it was checked.
What it does
- Abandoned cart recovery
- Yeschecked 20 Sep 2026
- Delivery
- Dukaan Delivery advertises coverage across 20K+ pincodes, multiple partners, bulk shipment handling, and automated order and NDR verification.checked 5 Oct 2026
- Digital products
- Yeschecked 20 Sep 2026
- Enterprise integrations
- The Enterprise offering describes custom integrations including MoEngage, Interakt, Unicommerce, Easy eCom, Affise, and Data Channel.checked 5 Oct 2026
- Enterprise limits
- Custom delivery partner integrations are listed as part of the Enterprise Plan, with requirements assessed and plugins or themes built to fit those needs.checked 5 Oct 2026
- Hosting model
- hostedchecked 20 Sep 2026
- Integrations
- The plugin directory lists integrations and tools including Razorpay, Google Analytics, Mailchimp, Shippo, Intercom, and Facebook Pixel.checked 5 Oct 2026
- Order management
- Its dashboard supports order management, shipping, delivery, product catalogues, payments, and integrations.checked 5 Oct 2026
- Product
- Dukaan provides tools for merchants and sellers to create online stores and manage transactions with buyers.checked 5 Oct 2026
- Restaurant features
- The restaurant product supports separate dine-in and delivery menus, configurable additional charges, and product add-ons and variants.checked 5 Oct 2026
- Sales channels
- multichannelchecked 20 Sep 2026
- Security
- Dukaan's privacy policy says it uses commercially acceptable means to protect personal data but cannot guarantee absolute security.checked 5 Oct 2026
- Store operations
- Dukaan lists order tracking, invoicing, order reports, bulk editing, delivery management, analytics, and automated tax calculations among its tools.checked 5 Oct 2026
- Store setup
- The platform offers responsive ecommerce websites and mobile apps, bulk product and inventory imports, payment gateway integration, and customizable themes.checked 5 Oct 2026
- Support
- Dukaan links to a Help Center for advice and answers from its team and lists [email protected] for privacy questions.checked 5 Oct 2026
- Who it is for
- Dukaan describes its platform as serving startups and established businesses, and its terms reference restaurants, grocery stores, merchants, sellers, and other service providers.checked 5 Oct 2026
Where it runs
- App marketplace
- Yeschecked 20 Sep 2026
The company
- Founded
- 2020checked 28 Sep 2026
- Headquarters
- Bengaluru, Indiachecked 28 Sep 2026
Money
- Free plan
- Yeschecked 20 Sep 2026
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