DOTS Phone Exchange
DOTS Phone Exchange is a paid API and web service that provides phone-provider intelligence for compliance, fraud screening, sales, and call-center work.
What DOTS Phone Exchange is
DOTS Phone Exchange is a paid API and web service that provides phone-provider intelligence for compliance, fraud screening, sales, and call-center work. Its US and Canada dataset contains over 800 million working numbers from 4,000 telecom providers and is updated with those providers. Lookups can return porting status, line type, time zone, carrier, city, state or province, and country or original-location information. Porting details may include the move date, originating and current carriers, and dates of line-type changes. Listed line types are Wireless, Landline, and VOIP. The service can flag portable VoIP and prepaid numbers, provide carrier-location details, and return latitude, longitude, and SMS/MMS gateway addresses. Service Objects describes the information as support for TCPA and PIPEDA efforts. Phone Exchange 2 documents REST and SOAP endpoints, JSON and XML GetExchangeInfo responses, and sample code in PHP, Java, and C#. A free API trial key includes 500 transactions. Pricing is available on request. The maker advertises 99.999% uptime and 24/7/365 support with dedicated engineers.
Good
- Covers US and Canada numbers
- Returns carrier and line-type details
- Includes porting history
- Flags portable VoIP and prepaid lines
- 500 free trial transactions
Watch out
- No free plan
- Pricing available on request
- Coverage limited to US and Canada
- Business-focused use cases
Who it suits
It suits organizations that need carrier, line-type, porting, location, or fraud indicators for US and Canadian numbers. Developers can connect through documented API endpoints and listed sample languages.
Verdict
DOTS Phone Exchange combines provider, porting, line-type, location, and risk data for business workflows. Its API documentation and trial support evaluation, while buyers should note the paid model and regional coverage.
The facts
Each one read from DOTS Phone Exchange's own pages, with the date it was checked.
What it does
- API integration
- The developer documentation provides JSON and XML endpoints for the GetExchangeInfo operation.checked 9 Oct 2001
- Availability
- Service Objects advertises a 99.999% uptime guarantee for Phone Exchange.checked 9 Oct 2001
- Compliance use
- The maker describes phone exchange and line-type details as support for TCPA and PIPEDA compliance efforts.checked 9 Oct 2001
- Coverage
- The US and Canada dataset contains over 800 million working phone numbers from 4,000 telecom providers and is updated in step with providers.checked 9 Oct 2001
- Fraud indicators
- The service flags high-risk line types such as portable VoIP and prepaid phones and provides carrier location details for comparison with billing or shipping information.checked 9 Oct 2001
- Geocoding and gateways
- The service returns latitude and longitude coordinates and SMS/MMS gateway addresses.checked 9 Oct 2001
- Integration
- Phone Exchange 2 documentation describes REST and SOAP endpoints and says it has sample code in PHP, Java, and C# among other supported protocols and languages.checked 9 Oct 2001
- Integration examples
- Service Objects lists integration materials for Salesforce, Marketo, Zoho CRM, Shopify, Magento and SugarCRM, though the listed examples concern other Service Objects APIs.checked 9 Oct 2001
- Line type values
- The listed line type values are Wireless, Landline and VOIP.checked 9 Oct 2001
- Phone details
- The service returns phone porting status, line type, time zone, carrier, city, state or province, and country or original-location information.checked 9 Oct 2001
- Porting history
- Returned porting details include the ported date, originating and current carriers, and dates of individual line-type changes.checked 9 Oct 2001
- Product
- DOTS Phone Exchange provides phone provider intelligence for business compliance, fraud screening, sales and call center use.checked 9 Oct 2001
- Purpose
- DOTS Phone Exchange provides phone provider intelligence to support compliance, flag fraud indicators, and equip sales teams and call centers with phone details.checked 9 Oct 2001
- Returned data
- It returns porting status, line type, time zone, carrier, provider location and geocoding coordinates.checked 9 Oct 2001
- Security
- Service Objects says sensitive data is encrypted and that real time data and responses are not stored as copies.checked 9 Oct 2001
- Security and compliance
- The maker's site displays SOC 2, GDPR, CCPA/CPRA, secure SSL encryption, Privacy Shield Framework, and PCI badges.checked 9 Oct 2001
- Security compliance
- Service Objects describes itself as SOC 2 compliant.checked 9 Oct 2001
- Support
- The product page advertises 24/7/365 customer support and dedicated support engineers.checked 9 Oct 2001
The company
- Company
- Service Objects describes itself as a provider of real-time contact validation APIs and says it has focused on global contact and customer data verification since 2001.checked 9 Oct 2001
- Company history
- Service Objects says it was founded in 2001 and is located in Santa Barbara, California.checked 9 Oct 2001
- Founded
- 2001checked 28 Sep 2001
- Headquarters
- The company lists its address as 803 Chapala St, Santa Barbara, California 93101-3201.checked 9 Oct 2001
Money
- Trial
- The maker offers a free API trial key with 500 free transactions.checked 9 Oct 2001
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