DoorDash Online Ordering

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Score8.4

Rank#10 of 125

Free planNo

Runs oniOS, Android

Summary

DoorDash Online Ordering lets restaurants take direct orders through a website and have DoorDash Dashers deliver them. Direct orders carry 0% commission, and there are no monthly fees; standard payment processing fees still apply, and customers pay delivery fees. Restaurants need an active DoorDash store to use the product. Orders go into the POS system the team already uses, and the service works with more than 40 POS systems, including Toast, Square, Qu, and Otter. No new hardware is required, and a setup specialist can help get a restaurant live the same day. Checkout supports saved cards, Apple Pay, Google Pay, Venmo, and PayPal. The product also offers a branded mobile app, menu management, promotions, loyalty programs, push notifications, and multiple-location support. Marketplace menus sync across channels, and delivery customer support is included. The listed platforms are iOS and Android.

Who it is for

It suits restaurants with an active DoorDash store that want direct website orders connected to their POS system. It also fits restaurants seeking DoorDash delivery fulfillment without adding hardware.

What is good

Direct orders have 0% commission.
No monthly fees are listed.
Orders sync directly to the restaurant's POS.
Customers pay delivery fees.

What to know first

Restaurants need an active DoorDash store.
Standard payment processing fees apply.
Delivery is fulfilled by DoorDash Dashers.

Verdict

DoorDash Online Ordering combines direct website orders with POS syncing and DoorDash delivery. Restaurants should factor in payment processing fees and the active-store requirement.

DoorDash Online Ordering plans and pricing

All plans

Online Ordering Free Direct orders are commission-free · Standard payment processing fees apply · Delivery is fulfilled by DoorDash Dashers merchants.doordash.com · 27 Sept 2026

Compared on restaurant online ordering software

Free plan: Nomerchants.doordash.com
Paid from: $249/momerchants.doordash.com
Ordering channels: in_appmerchants.doordash.com
Loyalty program: Yesmerchants.doordash.com
Push notifications: Yesmerchants.doordash.com
Menu management: Yesmerchants.doordash.com
Mobile platforms: bothmerchants.doordash.com
Multi-location support: Yesmerchants.doordash.com
Promotions: Yesmerchants.doordash.com

Facts

Delivery orders: Yesmerchants.doordash.com · 21 Sept 2026
POS integration: Yesmerchants.doordash.com · 21 Sept 2026
Branded mobile app: Yesmerchants.doordash.com · 21 Sept 2026
Direct Order Fees: Direct orders have 0% commission.merchants.doordash.com · 27 Sept 2026
Monthly Fees: There are no monthly fees.merchants.doordash.com · 27 Sept 2026
Payment Processing: Standard payment processing fees apply.merchants.doordash.com · 27 Sept 2026
Delivery Fee Payer: Customers pay delivery fees.merchants.doordash.com · 27 Sept 2026
Cancellation Penalties: There are no cancellation penalties.merchants.doordash.com · 27 Sept 2026
POS Order Sync: Orders go directly into the POS system the team already uses.merchants.doordash.com · 27 Sept 2026
Hardware Requirement: No new hardware is required.merchants.doordash.com · 27 Sept 2026
Setup Speed: A setup specialist can get the restaurant live the same day.merchants.doordash.com · 27 Sept 2026
Delivery Logistics: DoorDash Dashers pick up and deliver online orders.merchants.doordash.com · 27 Sept 2026
Checkout Methods: Checkout supports saved cards, Apple Pay, Google Pay, Venmo, and PayPal.merchants.doordash.com · 27 Sept 2026
Menu Synchronization: Marketplace menus sync automatically across channels.merchants.doordash.com · 27 Sept 2026
POS Integrations: The product works with more than 40 POS systems, including Toast, Square, Qu, and Otter.merchants.doordash.com · 27 Sept 2026
Store Requirement: Restaurants need an active DoorDash store to use Online Ordering.merchants.doordash.com · 27 Sept 2026
Delivery Support: Customer support for deliveries is included.merchants.doordash.com · 27 Sept 2026