ChowNow Online Ordering
ChowNow Online Ordering gives independent restaurants tools for online ordering, marketing, and operations.
What ChowNow Online Ordering is
ChowNow Online Ordering gives independent restaurants tools for online ordering, marketing, and operations. Restaurants can take delivery orders through a website and app, including a branded mobile app, and use direct ordering, a commission-free marketplace, catering, QR code ordering, and an SEO-optimized website. Marketing features include automated email and SMS marketing, on-demand campaigns, a loyalty and rewards program, and print marketing with 500 complimentary flyers. Operations tools include third-party order aggregation, centralized menu management across direct and third-party channels, delivery management, and reporting. ChowNow lists more than 20 POS integrations, including Toast, Square, Revel, and Clover. Delivery integrations include DoorDash, Grubhub, and Uber Eats; discovery integrations include Apple Maps, Google, Snap, Tripadvisor, and Yelp. Branded iOS and Android apps are included in every plan at no additional platform cost, though Apple charges a separate $99 annual developer fee. Listed plans also include setup fees and transaction charges; Launch is $229 per month, with a $119–$499 setup fee and a 2.95% + $0.29 per-transaction charge.
Good
- Supports direct ordering, catering, and QR code ordering
- Branded iOS and Android apps are included
- Lists more than 20 POS integrations
- Includes third-party order aggregation and menu management
- Lists delivery and discovery integrations
Watch out
- No free plan
- Plans list setup fees
- Transaction charges are listed
- Apple charges a separate $99 annual developer fee
Who it suits
It is intended for independent restaurants looking to accept online orders through their website, apps, or a marketplace. Restaurants seeking menu, delivery, marketing, and POS integration tools may also find it relevant.
Verdict
ChowNow combines ordering channels with restaurant marketing and operations features. Review the plan setup and transaction charges, along with Apple’s separate developer fee for branded apps.
Plans and prices
From ChowNow Online Ordering's own pricing page, checked 3 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Launch | $229 a month | 500 contacts · $119–$499 setup fee · 2.95% + $0.29 per transaction |
| Grow | $319 a month | 2,000 contacts · 2,000 credits · $119–$499 setup fee · 2.95% + $0.29 per transaction |
| Elevate | $409 a month | 5,000 contacts · 5,000 credits · $119–$499 setup fee · 2.95% + $0.29 per transaction |
The facts
Each one read from ChowNow Online Ordering's own pages, with the date it was checked.
Where it runs
- App fee
- Branded apps have a separate $99 annual Apple Developer fee paid directly to Apple.checked 3 Oct 2026
- Branded apps
- ChowNow builds, publishes, and maintains branded iOS and Android restaurant apps, and says these apps are included in every plan at no additional platform cost.checked 3 Oct 2026
- Branded mobile app
- Yeschecked 20 Sep 2026
- POS integration
- Yeschecked 20 Sep 2026
- POS integrations
- ChowNow lists more than 20 POS integrations and names Toast, Square, Revel, Clover, and others.checked 3 Oct 2026
The company
- Company
- ChowNow says it has been building technology for food businesses for over a decade; its about page names Chris Webb as Founder and Chairman of the Board.checked 3 Oct 2026
- Headquarters
- Culver City, California, United Stateschecked 28 Sep 2026
What it does
- Delivery orders
- Yeschecked 20 Sep 2026
- Fraud protection
- ChowNow says it offers full credit card fraud and chargeback protection without limits and covers the costs if a restaurant experiences fraud or a chargeback.checked 3 Oct 2026
- Marketing
- The plans page lists automated email and SMS marketing, on-demand email and SMS campaigns, a loyalty and rewards program, and print marketing with 500 complimentary flyers.checked 3 Oct 2026
- Operations
- Listed operations features include third-party order aggregation, centralized menu management across direct and third-party channels, delivery management, and reporting.checked 3 Oct 2026
- Ordering channels
- website and appchecked 20 Sep 2026
- Ordering tools
- The plans page lists direct online ordering, an SEO-optimized website, a commission-free marketplace, catering, and QR code ordering among its ordering suite features.checked 3 Oct 2026
- Other integrations
- The integrations page lists delivery app integrations including DoorDash, Grubhub, and Uber Eats, plus discovery integrations including Apple Maps, Google, Snap, Tripadvisor, and Yelp.checked 3 Oct 2026
- Paid from
- 229checked 20 Sep 2026
- Privacy
- ChowNow says it complies with data processing laws, does not sell diner data to third parties, and keeps information secure.checked 3 Oct 2026
- Product
- ChowNow offers restaurants commission-free online ordering through their website, branded app, marketplace app, and discovery channels with Profit Protector enabled.checked 3 Oct 2026
- Support
- Restaurants and diners have 24/7 access to customer support by phone, chat, and text, and restaurant partners receive setup and optimization guidance.checked 3 Oct 2026
- Who it serves
- ChowNow describes its plans as designed for independent restaurants and says it works with independent restaurants across the US.checked 3 Oct 2026
Money
- Free plan
- Nochecked 20 Sep 2026
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