Dines
The facts below are what the maker publishes about Dines, checked and dated. Our editors have not written about it yet.
Plans and prices
From Dines's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| The Dines plan | Priced on request | Unlimited tables and QR codes · digital menu with photos and dietary tags · 3-lane KDS · waiter dashboard and ready notifications · guest order tracking · table management and reservations · analytics · role-based staff accounts · UPI and Razorpay integration · Custom pricing · Talk to us |
The facts
Each one read from Dines's own pages, with the date it was checked.
What it does
- Analytics
- Reports cover sales, KPIs, waiter and dish performance, expenses, cash drawer records and CSV or Excel exports.checked 15 Oct 2026
- Commission model
- Dines says direct QR orders carry no marketplace commission and restaurants keep the full bill.checked 15 Oct 2026
- Data providers
- The privacy policy names Railway, MongoDB Atlas on AWS, Cloudflare R2, Meta WhatsApp, Zavu SMS, Resend, browser push and OpenAI voice ordering as service providers or subprocessors.checked 15 Oct 2026
- Demo and support
- Dines offers a demo with a specialist who will walk through the platform within one business day, according to its contact page.checked 3 Oct 2026
- Digital menu
- Menus support photos, categories, variants, add-ons, dietary tags, stock status and CSV or Excel import.checked 15 Oct 2026
- Documentation
- The Dines Knowledge Base includes articles for offline mode, roles, stock, KDS mode, table planning and device settings.checked 15 Oct 2026
- Integrations
- The official pricing page names UPI and Razorpay as payment integrations.checked 15 Oct 2026
- Intended users
- The platform is built for restaurants and supports owner, manager, kitchen and waiter roles.checked 3 Oct 2026
- Internet connection
- Dines says the KDS is cloud-connected and reconnects automatically when internet access returns, with no tickets lost.checked 3 Oct 2026
- KDS limitations
- Per-station routing for multiple kitchen stations and a batch-recall workflow are listed as roadmap items.checked 15 Oct 2026
- Kitchen display
- The KDS uses Incoming, Preparing and Ready lanes, ticket timers, same-dish batching and waiter routing.checked 15 Oct 2026
- Kitchen hardware
- The KDS works in a browser on tablets, phones or a wall-mounted TV with a mini PC.checked 15 Oct 2026
- KOT printing
- Orders automatically print kitchen order tickets through the Dines Print Agent.checked 15 Oct 2026
- Multi-outlet
- Multiple restaurants can run under one owner login with separate tenant data for menus, staff, orders and reports.checked 15 Oct 2026
- Multi-outlet data
- Dines says multi-outlet groups can use one platform with data isolated per restaurant.checked 3 Oct 2026
- No proprietary terminal
- Dines says restaurants can use existing phones, laptops and printers without buying a proprietary terminal.checked 15 Oct 2026
- Notable limitation
- Dines says it is optimized for dine-in QR ordering and takeaway workflows are on the roadmap.checked 3 Oct 2026
- Offline behavior
- During an internet interruption, orders on the restaurant PC can be saved locally and printed, then synchronized later; other surfaces require reconnection.checked 15 Oct 2026
Where it runs
- App praise
- App Store testimonials describe the ordering system as intuitive, easy to set up and helpful in reducing staff workload.checked 15 Oct 2026
- App system requirement
- The consumer iOS app requires iOS 15 or later and is 22.4 MB.checked 15 Oct 2026
- Browser access
- The product runs in a browser on phones, tablets and laptops, and guests do not need an app.checked 15 Oct 2026
- Limit: app privacy complaint
- An App Store reviewer complained that an update requested phone location, camera and other access and required pairing with a card device.checked 15 Oct 2026
Money
- Limit: speed and price
- G2 reviewers complain that the software can feel slow and that pricing is high, with requests for a cheaper tier.checked 15 Oct 2026
The company
- Maker
- The official site identifies Velora Systems as the company behind Dines.checked 15 Oct 2026
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