Como Sense

What Como Sense is

Como Sense is a customer engagement and loyalty platform for food and beverage and retail businesses. Founded in 2005, Como connects customer data from systems such as POS, online ordering, apps, websites, and Wi-Fi. Businesses can configure points shops, digital punch cards, cashback, tier programs, referrals, and mobile Wallet, then personalize rewards using member profiles, preferences, and purchase history. Rewards may be triggered by birthdays, anniversaries, spending thresholds, or survey completion. Como offers branded mobile apps with customizable colors, fonts, and layouts; businesses can update those apps through a control panel without code or an App Store submission. Its Comillia AI is described as segmenting members, predicting behavior from activity history, and targeting campaigns with offers. Analytics can segment customers by purchase behavior such as visit recency, frequency, and spend, while reporting tools support data slicing and scheduled reports. Communication options include push notifications, in-app messages, email, SMS, feedback, and surveys. Como says it offers more than 90 POS integrations, an API for POS information exchange, and integrations with online ordering, payment, communication, and kiosk providers. Direct online ordering through a business's website, app, or social pages is advertised at 0% commission. Pricing is on request.