Coffee Shop Manager
Coffee Shop Manager is a web point-of-sale system for specialty coffee shops, cafes, bakeries, and selected quick-serve businesses.
What Coffee Shop Manager is
Coffee Shop Manager is a web point-of-sale system for specialty coffee shops, cafes, bakeries, and selected quick-serve businesses. Orders can be entered through the POS, tablets, or Espresso Builder, which records drink changes such as flavors and shots. The Kitchen Module sends completed orders to a kitchen touchscreen in sequence and tracks completion. Inventory tools cover counts, purchase orders, receipts, and invoices, with alerts when ingredients fall below a chosen level. Reports include sales, tax, inventory, employee hours, and forecasts, with Word, Excel, email, and HTML exports. The system supports online ordering, menu and table management, staff scheduling, customer rewards, offers, and email or text communication. Coffee Shop Manager HQ centralizes menus, pricing, employees, permissions, reports, loyalty, and gift cards across locations. The maker says it integrates with QuickBooks Pro. The product launched in 2001. Pricing is available on request.
Good
- Supports drink customization
- Tracks inventory and low-stock levels
- Includes kitchen order workflow
- Offers multi-location HQ management
- Exports reports in several formats
Watch out
- Pricing is available only on request
- Web platform only
- QuickBooks integration is specified for QuickBooks Pro
- Online technical support requires a support subscription
Who it suits
It suits specialty coffee shops, cafes, bakeries, and selected quick-serve operations needing POS and inventory tools. Multi-location businesses can use centralized HQ controls.
Verdict
Coffee Shop Manager combines ordering, inventory, reporting, loyalty, and multi-location controls for coffee-focused businesses. A consultation is required to determine pricing and package details.
The facts
Each one read from Coffee Shop Manager's own pages, with the date it was checked.
What it does
- Accounting integration
- The maker states that Coffee Shop Manager integrates with QuickBooks Pro and can export multi-location sales information into one QuickBooks database.checked 11 Oct 2026
- Customer marketing
- The system supports customer search and analysis, purchase rewards, one-time offers, and email or text communication.checked 11 Oct 2026
- Industry fit
- The system is designed for coffee shops, cafes, and bakeries, and can also be adapted for other food and drink items.checked 11 Oct 2026
- Intended customers
- The maker says the product serves specialty coffee businesses and selected quick-serve environments, with customers in all 50 states.checked 11 Oct 2026
- Inventory
- Inventory tools track physical counts, purchase orders, receipts, and invoices, and can alert users when ingredients fall below a chosen level.checked 11 Oct 2026
- Kitchen workflow
- The Kitchen Module sends completed POS orders to a kitchen touchscreen in the order received and tracks when orders are finished.checked 11 Oct 2026
- Loyalty
- The loyalty program tracks transactions across POS and online ordering, and the maker describes it as a web-based program that can also accept posted transactions or customer check-ins.checked 11 Oct 2026
- Multi-location
- Coffee Shop Manager HQ provides centralized multi-store tools for menu changes, pricing, employee data, permissions, and reporting.checked 11 Oct 2026
- Multi-location management
- Coffee Shop Manager HQ provides centralized menu, pricing, employee, reporting, loyalty, and gift-card tools for multiple store locations.checked 11 Oct 2026
- Network security partner
- The maker identifies Trustwave as its official network security partner for managed network and PCI compliance services.checked 11 Oct 2026
- Order entry
- Its Espresso Builder lets baristas customize drinks, including flavors, shots, and other modifications.checked 11 Oct 2026
- Ordering
- The POS supports ringing up orders, and the tablet option supports order entry, customer lookup, and manager reports.checked 11 Oct 2026
- Payment security
- The maker says card data is encrypted when swiped and sensitive cardholder data does not need to be stored at the shop.checked 11 Oct 2026
- Pricing availability
- The maker describes packages and subscriptions as affordable and customized to business needs, and invites customers to request a consultation or demo rather than listing prices on the pages reviewed.checked 11 Oct 2026
- Pricing detail
- The maker describes affordable packages and subscriptions customized to business needs but does not show numeric prices on the opened pages.checked 11 Oct 2026
- Product
- Coffee Shop Manager is a point-of-sale system designed for specialty coffee shops, cafes, and bakeries.checked 11 Oct 2026
- Purpose
- Coffee Shop Manager provides POS technology and business tools designed for specialty coffee shops.checked 11 Oct 2026
- Reporting
- Reports cover sales, sales tax, inventory, employee hours, and forecasts, with export options including Word, Excel, email, and HTML.checked 11 Oct 2026
- Security controls
- The reporting page describes role-based security, biometric fingerprint authentication, and built-in local backup with an optional online backup solution.checked 11 Oct 2026
- Support
- The maker says technical support engineers are available seven days a week; weekday hours are 10 AM–7 PM CST and weekend emergency service is 10 AM–7 PM CST.checked 11 Oct 2026
- Support and sales
- The maker offers a free consultation and lists phone support at 817.750.3947.checked 11 Oct 2026
The company
- Company history
- The maker says Coffee Shop Manager first launched in 2001 and joined Granbury Solutions in 2012.checked 11 Oct 2026
- Founded
- 2001checked 28 Sep 2026
- Headquarters
- Irving, Texas, United Stateschecked 28 Sep 2026
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