CloudNine
CloudNine provides cloud-based and on-premise eDiscovery software for litigation, investigations, audits, and public-records requests.
What CloudNine is
CloudNine provides cloud-based and on-premise eDiscovery software for litigation, investigations, audits, and public-records requests. Its web-accessible CloudNine Review service lets users upload documents and begin reviewing data, with workflows for search, analytics, production, and privilege-log exports. It processes more than 4,800 file types and includes OCR, near-duplicate detection, email threading, language detection, and short-message thread creation. It also handles modern data such as texts, chat messages, Slack JSON, and mobile-device data. CloudNine LAW and CloudNine Concordance support processing, review, and production within a client environment. Listed options include a volume-based subscription at $17.50 a month with a six-month minimum, a pay-per-use Basic plan at $35 a month with no minimum, and Advanced Services at $4,022.50 a month. CloudNine states that its security program includes ISO 27001:2022 certification and 24/7 monitoring. It offers product-specific phone and email support, an Answer Center, and support tickets.
Good
- Processes more than 4,800 file types.
- Includes OCR, email threading, and near-duplicate detection.
- Offers cloud and on-premise products.
- Provides phone, email, and ticket support.
Watch out
- No free plan is listed.
- The volume-based subscription has a six-month minimum.
- Advanced Services is listed at $4,022.50 a month.
Who it suits
CloudNine suits government, law-firm, and corporate legal teams handling eDiscovery, investigations, or access requests. Its cloud and on-premise offerings give teams different deployment approaches.
Verdict
CloudNine covers document review and production across cloud and on-premise products, with support for a wide range of file and message types. Check the listed plan commitments and costs against your team's needs.
Plans and prices
From CloudNine's own pricing page, checked 1 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Volume-Based Subscription Model (Pro, Plus and Premium Plans) | $17.50 a month | Purchased volume discounts · core services · unlimited users · unlimited databases · Six-month minimum commitment |
| Pay-Per-Use Model (Basic Plan) | $35 a month | Unlimited usage · self-service processing · hosting · self-service production · unlimited users · unlimited databases · No minimum commitment |
| Advanced Services | $4,022.50 a month | Core services · CloudNine managed productions · Relativity hosting · No minimum commitment for pay-per-use; six-month minimum for subscription |
The facts
Each one read from CloudNine's own pages, with the date it was checked.
What it does
- Cloud review
- CloudNine Review is secure, web-accessible SaaS software that lets users upload documents and begin reviewing data within minutes.checked 1 Oct 2026
- Discovery Portal
- CloudNine Discovery Portal is a lightweight local application that simplifies data integration and transfers filtered data to the secure hosted environment.checked 1 Oct 2026
- File processing
- CloudNine Review automatically processes more than 4,800 file types and includes OCR, near-duplicate detection, email threading, language detection and short-message thread creation.checked 1 Oct 2026
- Integrations
- CloudNine Discovery Portal supports workflows connecting LAW, Concordance, Explore and CloudNine Review, and can push Explore data to Relativity without manual exports and imports.checked 1 Oct 2026
- Modern data
- CloudNine Review processes modern data such as texts, chat messages, Slack JSON, UFDR files and other platform exports.checked 1 Oct 2026
- On-premise products
- CloudNine LAW and CloudNine Concordance provide on-premise processing, review and production inside a client environment.checked 1 Oct 2026
- Protected cloud
- CloudNine operates a dedicated protected cloud environment and states compliance with FISMA, HIPAA, ISO 27001, PCI DSS and CSA STAR requirements.checked 1 Oct 2026
- Purpose
- CloudNine provides cloud-based and on-premise eDiscovery solutions for litigation, investigations, audits and public-records requests.checked 1 Oct 2026
- Security certification
- CloudNine states that its security program includes ISO 27001:2022 certification, 24/7 system monitoring and independent technical reviews.checked 1 Oct 2026
- Support
- CloudNine provides product-specific phone and email support, an Answer Center and a support-ticket submission process.checked 1 Oct 2026
- Target customers
- CloudNine says government, law-firm and corporate legal teams rely on it for eDiscovery, investigations and access requests.checked 1 Oct 2026
- Workflow
- CloudNine Review supports upload, review and production workflows, including advanced search, analytics, precision productions and privilege-log exports.checked 1 Oct 2026
The company
- Founded
- 2002checked 28 Sep 2026
- Headquarters
- Houston, Texas, United Stateschecked 28 Sep 2026
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