Clerk.io

What Clerk.io is

Clerk.io combines Search, Recommendations, Chat, Audience, and Email tools for ecommerce businesses. Search handles typos and vague queries, with sales-based ranking, facets, query suggestions, and analytics. Recommendations use browsing behavior, past purchases, and real-time intent to personalize product suggestions, while Clerk Chat offers product-aware help to shoppers. Audience builds purchase-intent segments for campaign activation, and Email personalizes product campaigns using shopper behavior, purchase history, and live catalog data. The platform lists more than 15 pre-built ecommerce integrations, including Shopify, Magento, PrestaShop, WooCommerce, Shopware, BigCommerce, and Lightspeed; custom stores can use its open API. The pricing page does not show a fixed usable USD price: pricing varies by usage, contract period, and chosen products. If average usage exceeds a tier limit over three months, the company may move the customer to another tier or charge for extra usage. The Trust Center describes encryption in transit and at rest, access controls, monitoring, and regular penetration testing; it also lists several compliance frameworks and says the company is not yet certified by a third-party auditor.