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Cigo Tracker

Cigo Tracker is a cloud system for managing delivery and service operations and communication with customers.

Place
#8 of 30
Score
6.9
Cigo Tracker's website

What Cigo Tracker is

Cigo Tracker is a cloud system for managing delivery and service operations and communication with customers. It combines dispatch management with route optimization that uses real-time data, traffic insights, and delivery priorities. Teams can track vehicles and stops, share live ETAs, and send proof-of-delivery notifications; proof can include a photo and signature. Dispatchers and drivers can exchange real-time customer texts through 2-Way Customer SMS, with conversations attached to delivery jobs. The REST API supports creating and managing delivery jobs, retrieving data, webhooks, and event-based notifications. Listed integrations include Oracle NetSuite, STORIS, PioneerRx, Alice POS, TSquared, Informat, Farmigo, PROFITsystems, WooCommerce, BarTender, and Zapier. Cigo says it is SOC 2 Type II compliant and encrypts data in transit and at rest. The platform is accessible on mobile and desktop, with driver apps for iOS and Android. Cigo lists industries including retail, furniture, third-party logistics, construction, food and beverage, and medical delivery. Pricing is on request; there is no free plan, but a 14-day trial is offered without a credit card. Cigo Tracker is headquartered in Montréal, Quebec, Canada.

Good

  • Live tracking includes vehicles, stops, and ETAs.
  • Proof of delivery can include photo and signature.
  • Driver apps are available for iOS and Android.
  • 14-day trial requires no credit card.
  • REST API supports webhooks and event notifications.

Watch out

  • Pricing is available on request.
  • There is no free plan.

Who it suits

Cigo Tracker suits businesses coordinating deliveries or service work that need dispatch, customer communication, live tracking, and proof of delivery. Its listed industries range from retail and logistics to food and medical delivery.

Verdict

Cigo Tracker combines delivery operations, customer messaging, tracking, and integrations in a cloud platform. Businesses can try it for 14 days without a credit card, but must request pricing for a paid arrangement.

Plans and prices

From Cigo Tracker's own pricing page, checked 9 Oct 2026.

All about pricing
PlanPriceWhat it gives you
Cigo TrackerPriced on requestPricing not listed; contact sales or book a demo

The facts

Each one read from Cigo Tracker's own pages, with the date it was checked.

What it does

API
The REST API supports delivery job creation and management, data retrieval, webhooks, and event-based notifications.checked 9 Oct 2026
API access
Yeschecked 20 Sep 2026
Customer communications
The product navigation lists two-way customer SMS, RCS business messaging, and automated customer engagement tools.checked 9 Oct 2026
Customer messaging
Its 2-Way Customer SMS feature lets dispatch teams and drivers exchange real-time texts with customers, with conversations attached to delivery jobs.checked 9 Oct 2026
Customer notifications
Yeschecked 20 Sep 2026
Dispatch and operations
The free-trial page describes automated dispatch, real-time tracking, and integrations as part of its all-in-one delivery platform.checked 9 Oct 2026
Dispatch management
Yeschecked 20 Sep 2026
Integrations
Listed integrations include Oracle NetSuite, STORIS, PioneerRx, Alice POS, TSquared, Informat, Farmigo, PROFITsystems, WooCommerce, BarTender, and Zapier.checked 9 Oct 2026
Intended industries
Cigo lists retail, furniture, appliances, mattress, third-party logistics, construction, automotive, food and beverage, meal preparation, and medical delivery among its target industries.checked 9 Oct 2026
Live delivery tracking
Yeschecked 20 Sep 2026
Mobile and desktop
Cigo describes its platform as accessible on both mobile and desktop.checked 9 Oct 2026
Product
Cigo Tracker is a cloud delivery system for managing delivery and service work and customer communication.checked 9 Oct 2026
Proof of delivery
photo_and_signaturechecked 20 Sep 2026
Purpose
Cigo describes its cloud delivery system as software for managing delivery and service work and communication between businesses and customers.checked 9 Oct 2026
Route optimization
The route optimization page says the system analyzes over 15 data points and recalculates routes in response to changes.checked 9 Oct 2026
Security
Cigo states that it is SOC 2 Type II compliant and encrypts data in transit and at rest.checked 9 Oct 2026
Support
The maker offers one-on-one support to customize Cigo Tracker for a customer’s delivery operations.checked 9 Oct 2026
Target users
The maker lists retail, furniture, appliances, mattress, third-party logistics, construction, automotive, food and beverage, meal prep, and medical delivery as served industries.checked 9 Oct 2026
Tracking
The platform provides real-time vehicle and stop tracking, live ETAs, and proof-of-delivery notifications.checked 9 Oct 2026

Where it runs

Driver app platforms
bothchecked 20 Sep 2026
Mobile apps
Cigo’s release notes describe mobile updates for drivers using the product on iOS and Android.checked 9 Oct 2026

Money

Free plan
Nochecked 20 Sep 2026
Trial
The maker advertises a 14-day free trial with no credit card required.checked 9 Oct 2026

The company

Headquarters
Cigo lists its Canada address as 9850 rue Saint-Urbain, Montréal, QC H3L 2T2.checked 9 Oct 2026

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