CaterSOFT
CaterSOFT is web-based software for managing catering and event bookings.
What CaterSOFT is
CaterSOFT is web-based software for managing catering and event bookings. Its products are Occasion for event caterers, Drop & Go for delivery caterers, and Venue for venue hire and on-premise events. Occasion handles enquiries, bookings, proposals, quotations, planning, invoicing, payment schedules, staffing, and reports. Drop & Go adds order dashboards, online ordering, menu management, kitchen reports, label printing, production tracking, delivery schedules, and invoicing. Venue provides booking management for sports clubs, conference centres, and function halls, with room calendars, staffing, invoicing, and reporting. CaterSOFT Connect lets couples submit guest lists, menu choices, dietary requirements, seating plans, and event details through a linked portal. Integrations include QuickBooks, Sage Business Cloud Accounting, Xero, FreeAgent, Microsoft Office 365, Google Workspace, Google Calendar, and Outlook Calendar. Subscriptions are monthly rolling, with no minimum term unless agreed; cancellation requires 30 days’ written notice.
Good
- Separate products for events, delivery, and venues
- Includes proposals, invoicing, staffing, and reports
- Online ordering and delivery scheduling tools
- Connects listed accounting and calendar services
- Customer portal captures guest and event details
Watch out
- No free plan
- Plans exclude VAT
- One-time setup fees apply
- Cancellation requires 30 days’ written notice
Who it suits
CaterSOFT suits caterers, delivery operators, event planners, venues, and larger institutional catering departments. Different products target event work, delivery operations, or venue bookings.
Verdict
CaterSOFT covers several catering workflows through specialized web products and shared integrations. Buyers should account for setup fees, VAT, support-hour limits, and the cancellation notice requirement.
Plans and prices
From CaterSOFT's own pricing page, checked 8 Oct 2001.
| Plan | Price | What it gives you |
|---|---|---|
| CaterSOFT Occasion Standard | £59 a month | 3 user accounts · unlimited bookings · basic event planning · limited payment schedule · Monthly fee, excluding VAT; one-time setup fee £99 |
| CaterSOFT Drop & Go Standard | £59 a month | 3 user accounts · 5 delivery drivers · partial delivery schedule · manual invoicing · 5 bulkmail marketing sends per month · partial sales reports · Monthly fee, excluding VAT; one-time setup fee £99 |
| CaterSOFT Venue Standard | £59 a month | 3 user accounts · 5 function rooms · basic event proposals · limited payment schedule · Monthly fee, excluding VAT; one-time setup fee £99 |
| CaterSOFT Occasion Professional | £89 a month | 10 user accounts · unlimited bookings · Monthly fee, excluding VAT; one-time setup fee £399 |
| CaterSOFT Venue Professional | £89 a month | 10 user accounts · 20 function rooms · Monthly fee, excluding VAT; one-time setup fee £399 |
| CaterSOFT Drop & Go Professional | £129 a month | 10 user accounts · 50 delivery drivers · full delivery schedule · automated invoicing · Monthly fee, excluding VAT; one-time setup fee £499 |
The facts
Each one read from CaterSOFT's own pages, with the date it was checked.
What it does
- Availability
- The terms say uninterrupted uptime is not guaranteed and maintenance, updates or unforeseen technical issues may temporarily affect availability.checked 8 Oct 2001
- Customer portal
- CaterSOFT Connect lets couples submit guest lists, menu choices, dietary requirements, seating plans and event details through a portal linked to the CaterSOFT dashboard.checked 8 Oct 2001
- Drop & Go features
- Drop & Go includes order dashboards, an online ordering portal, menu management, kitchen reports, label printing, production tracking, delivery schedules and invoicing.checked 8 Oct 2001
- Enterprise offering
- CaterSOFT Enterprise is described for university, college, NHS hospital and large-company catering departments, with a back-office system and customer self-ordering portal.checked 8 Oct 2001
- Integrations
- The integrations page lists QuickBooks, Sage Business Cloud Accounting, Xero, FreeAgent, Microsoft Office 365, Google Workspace, Google Calendar and Outlook Calendar.checked 8 Oct 2001
- Occasion features
- Occasion includes enquiry and booking management, proposals, quotation tools, event planning, invoicing, payment schedules, staffing and reports.checked 8 Oct 2001
- Product variants
- Its listed products include Occasion for event caterers, Drop & Go for delivery caterers, and Venue for venue hire and on-premise events.checked 8 Oct 2001
- Purpose
- CaterSOFT describes itself as cloud-based catering and event booking management software for caterers, event planners and venues.checked 8 Oct 2001
- Security and data
- The subscription terms say customers retain ownership of their data, the customer is the data controller, CaterSOFT is the data processor, and a Data Processing Agreement applies.checked 8 Oct 2001
- Subscription terms
- The service uses a monthly rolling subscription with no minimum contract period unless separately agreed; cancellation requires 30 days’ written notice.checked 8 Oct 2001
- Support
- The terms state support is provided during published support hours through standard support channels, with no guaranteed response or resolution times unless an SLA is agreed in writing.checked 8 Oct 2001
- Venue features
- Venue provides booking management for sports clubs, conference centres and function halls, including room calendars, staffing, invoicing and reporting.checked 8 Oct 2001
The company
- Headquarters
- Solihull, United Kingdomchecked 28 Sep 2001
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