CareCru
CareCru is web-based dental practice software for scheduling, practice intelligence, and workflow automation.
What CareCru is
CareCru is web-based dental practice software for scheduling, practice intelligence, and workflow automation. DonnaAI is described as a growth copilot that syncs with practice management software to find schedule opportunities and help fill them. Scheduling includes online booking, waitlist management, Chair Fill, and Schedule Center. Intelligence provides dashboards, reporting, goal tracking, patient insights, and patient management. Pro combines these areas with automated reminders, review requests, recare workflows, forms, campaigns, chat, call tracking, and reputation management. The required Connector syncs with a practice management system every 20 seconds by default, with a customizable interval. CareCru says bookings, correspondence notes, medical history, and demographic data can write back to that system. Digital forms write patient information and medical alerts back in real time. Scheduling includes Google Analytics integration for campaign analytics. Plans serve single practices and enterprise dental service organizations, including multi-location groups. CareCru is headquartered in Vancouver, Canada, and pricing is available on request.
Good
- Online booking and waitlist management
- Connector syncs every 20 seconds by default
- Digital forms write back in real time
- Dashboards, reporting, and goal tracking
- Dedicated Practice Success Manager
Watch out
- Pricing is available only on request
- Connector installation is required
- Internet transmission security has stated limitations
Who it suits
It suits single dental practices and enterprise dental service organizations, including multi-location groups. Teams needing scheduling, patient management, reminders, and practice analytics can use its web platform.
Verdict
CareCru combines scheduling, patient data synchronization, analytics, and automated engagement for dental organizations. Review the Connector requirement, security terms, and plan scope when evaluating single-practice or enterprise use.
Plans and prices
From CareCru's own pricing page, checked 11 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| CareCru Intelligence (Enterprise/DSO) | Priced on request | Enterprise management · custom branding · custom dashboards and reporting · enterprise campaigns · custom workflows · executive sponsorship |
| CareCru Intelligence (Single Practice) | Priced on request | Practice dashboard and reporting · goal tracking · patient insights · online booking · patient management · automation · dedicated Practice Success Manager |
| CareCru Pro (Enterprise/DSO) | Priced on request | Scheduling and Intelligence · custom branding · enterprise campaigns · custom workflows · executive sponsorship |
| CareCru Pro (Single Practice) | Priced on request | Scheduling and Intelligence · reminders · recare · reviews · forms · campaigns · chat · call tracking · reputation management · dedicated Practice Success Manager |
| CareCru Scheduling (Enterprise/DSO) | Priced on request | Enterprise management · custom branding · online booking · chair fill · custom forms and workflows · executive sponsorship |
| CareCru Scheduling (Single Practice) | Priced on request | Online booking · waitlist and chair fill · schedule center · practice dashboard and reporting · patient management · dedicated Practice Success Manager |
The facts
Each one read from CareCru's own pages, with the date it was checked.
What it does
- Analytics integration
- CareCru Scheduling describes an out-of-the-box integration with Google Analytics for campaign analytics.checked 11 Oct 2026
- Automation
- CareCru Pro includes automated appointment reminders, review requests, and recare workflows.checked 11 Oct 2026
- Connector
- Using CareCru features requires installing its Connector, which syncs with a dental practice management system every 20 seconds by default and can be customized.checked 11 Oct 2026
- Data write-back
- CareCru says it writes bookings, correspondence notes, medical history, and patient demographic data back to the practice management system.checked 11 Oct 2026
- Forms
- Digital forms can write back to the practice management system in real time and automatically populate patient information and medical alerts.checked 11 Oct 2026
- Hosting and payments
- CareCru says it uses Amazon Web Services and PCI-DSS-compliant third-party vendors for credit-card payments, and that it does not access clients' card information.checked 11 Oct 2026
- Practice intelligence
- Its Intelligence offering includes practice dashboards, reporting, goal tracking, patient insights, and patient management.checked 11 Oct 2026
- Privacy and compliance
- CareCru's privacy policy discusses HIPAA and equivalent local laws as relevant standards for handling patient information; it does not state that CareCru is HIPAA certified.checked 11 Oct 2026
- Purpose
- CareCru describes DonnaAI as a dental practice growth copilot that syncs with practice management software to find schedule opportunities and fill them.checked 11 Oct 2026
- Scheduling
- CareCru Scheduling offers online booking, waitlist management, Donna's Chair Fill, and Schedule Center.checked 11 Oct 2026
- Security
- CareCru says certain information is encrypted in transit using TLS and that its services use HTTPS with TLS and OAuth 2.0 for supported platforms and third-party apps.checked 11 Oct 2026
- Support
- CareCru provides a dedicated Practice Success Manager and self-serve and instructor-led training; enterprise customers also receive executive sponsorship.checked 11 Oct 2026
- Who it serves
- CareCru offers products for single dental practices and enterprise dental service organizations, including multi-location groups.checked 11 Oct 2026
The company
- Company location
- CareCru Inc. identifies itself as a Canadian company headquartered in Vancouver, British Columbia.checked 11 Oct 2026
- Headquarters
- Vancouver, British Columbia, Canadachecked 28 Sep 2026
Alternatives to CareCru
- 1
Weave
AndroidiOSWebmacOS7.1From $149 a month - 2
NexHealth
AndroidiOSWebAPI7.0$0.10 usage-based - 3
Solutionreach
AndroidiOSWeb5.4 - 45.3
- 5
RevenueWell
AndroidiOSWeb5.3 - 65.2