Captorra Intake
Captorra Intake is a web-based case intake and lead conversion application for law firms, with API access for lead data.
What Captorra Intake is
Captorra Intake is a web-based case intake and lead conversion application for law firms, with API access for lead data. It can send a text or email reply when a prospect appears, then issue recurring reminders for follow-up. Firms can choose basic intake forms or tailor scripts to their practice and client criteria. Its Twilio-powered phone and SMS functions can bring up a matching contact record for an incoming call. Lead histories, contacts and milestones are tracked, with automated workflows to organize intake activity. Firms can configure user roles and may add unlimited custom fields. For prospects a firm declines, Captorra can prepare a turn-down email or merge a letter. Real-time dashboards and reports cover lead sources, follow-up status and costs to retain leads and clients. Electronic signing is available through email, text, or a prospect’s phone, desktop or mobile device. The integrations page names more than 45 partners, and the service also offers Zapier and an API for incoming lead data. Ready supports up to five users; Enterprise lists unlimited users. Prices are not displayed.
Good
- Automatic text or email replies and follow-up alerts.
- Incoming calls can display matching contact records.
- Dashboards report lead sources and follow-up status.
- Offers e-signing by email, text or device.
Watch out
- Ready is limited to five users.
- No prices are displayed for the plans.
- No operating-system apps are specified.
Who it suits
Captorra Intake is for law firms that need to organize new-prospect responses, follow-up and lead milestones. It may suit firms seeking intake scripts, configurable roles and reporting on lead sources and follow-up.
Verdict
Captorra Intake focuses on law-firm lead handling, from first response through follow-up and turn-downs. Compare the Ready user limit with your team size and request pricing details before choosing a plan.
Plans and prices
From Captorra Intake's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Basic | $200 a month | per month |
| Captorra Enterprise | Priced on request | Unlimited users |
| Captorra Ready | Priced on request | Up to 5 users |
The facts
Each one read from Captorra Intake's own pages, with the date it was checked.
What it does
- Analytics
- Real-time dashboards and reports can show lead sources, follow-up status, and the cost to retain leads and clients.checked 4 Oct 2026
- API
- Captorra provides an API for vendors to post lead data into a firm's Captorra organization using a JSON POST request.checked 4 Oct 2026
- API fields
- The lead API documents identity, contact, address, case-type, marketing and tracking fields with type and length constraints.checked 15 Oct 2026
- Call-tracking API
- A separate JSON POST endpoint accepts caller, campaign, date and custom tracking fields and links them to an intake.checked 15 Oct 2026
- Conversion claim
- The vendor claims repeated follow-up increases new clients by an average of 27%.checked 15 Oct 2026
- Custom fields
- The product supports unlimited custom fields and configurable user roles.checked 15 Oct 2026
- Document management
- The system manages engagement letters, contracts, medical records and other client documents.checked 15 Oct 2026
- Electronic signatures
- Captorra supports electronic signatures and can assemble physical sign-up packages when paper signatures are needed.checked 15 Oct 2026
- E-sign
- Captorra offers electronic signing by email, text, or a prospect’s phone, desktop, or mobile device.checked 4 Oct 2026
- Intake scripts
- Firms can use best-practice or customized intake scripts with conditional questions.checked 15 Oct 2026
- Integrations
- The vendor lists more than 45 partners, including Microsoft, Twilio, Google, Needles, Filevine, ProLaw, SmartAdvocate, Gmail, Outlook and Microsoft Teams.checked 15 Oct 2026
- Lead follow-up
- It sends automatic text or email replies when a prospect appears and regular alerts to prompt follow-up.checked 4 Oct 2026
- Lead-provider integration
- Captorra says lead providers can post leads through its API and lists providers such as Martindale-Nolo, LawInfo, Thumbtack and eLocal.checked 15 Oct 2026
- Lead response
- It sends automatic text or email replies when prospects enter the system and creates follow-up alerts.checked 15 Oct 2026
- Lead tracking
- The system tracks each prospect’s history, contacts, and milestones, and supports automated workflows.checked 4 Oct 2026
- Limit: stability and extensibility
- A G2 reviewer reported freezing or lagging, limited built-in functionality and API/customization options that were not openly available.checked 15 Oct 2026
- Limit: usability and search
- A 2026 G2 reviewer said the product works for client-file management but needs a friendlier interface and stronger search.checked 15 Oct 2026
- Parent organization
- Captorra identifies itself as part of the Martindale-Avvo legal network.checked 15 Oct 2026
- Phone and texting
- Built-in calling and SMS are powered by Twilio and can display a matching contact record for incoming calls.checked 15 Oct 2026
The company
- Company headquarters
- LinkedIn lists headquarters at 137 Johnson Ferry Road, Suite 2240, Atlanta, Georgia 30068.checked 15 Oct 2026
- Company type and size
- LinkedIn lists Captorra as privately held with 11–50 employees in software development.checked 15 Oct 2026
- Maker legal name
- The site footer identifies the operator as MH Sub I, LLC doing business as Internet Brands.checked 15 Oct 2026
Money
- Limit: international formats and cost
- A G2 reviewer reported problems with non-U.S. address and phone formats, no preview before automatic document sending and a large upfront investment.checked 15 Oct 2026
- Plan limits
- The Ready comparison lists a maximum of 5 users and Enterprise lists unlimited users; the page displays no prices.checked 4 Oct 2026
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