Developer support
Free
Best effort · Mon-Fri 9x5 · Chat and forums
Checked 28 Sep 2026
Plans and prices
brainCloud pricing
Development
Free
All features except custom entities and hosting · 100 DAU · 1,000 accounts · 10 CCx
Checked 15 Oct 2026
Development Plus
$5 a month
All features including custom entities and hosting · development only · 200 DAU · 2,000 accounts · 20 CCx
Checked 15 Oct 2026
Lite
$15 a month
Core features · 1M API calls
Checked 15 Oct 2026
Lite Plus
$25 a month
Core features, RTT, custom entities and hosting · 1M API calls · 50 CCx
Checked 15 Oct 2026
Standard
$30 a month
Core features · 6M API calls
Checked 15 Oct 2026
Standard Plus
$50 a month
Core features, RTT, custom entities and hosting · 6M API calls · 100 CCx
Checked 15 Oct 2026
Business
$99 a month
Core and enterprise features · 10M API calls
Checked 15 Oct 2026
Basic support
$150 a month
8 hour emergency 24x7 · 2 day general Mon-Fri 9x5 · Chat and forums · Architectural guidance
Checked 28 Sep 2026
Business Plus
$199 a month
All features · 15M API calls · 250 CCx
Checked 15 Oct 2026
Production support
$500 a month
2 hour emergency 24x7 · 1 day general Mon-Fri 9x9 · Chat and forums · Architectural guidance · Slack channel · Account rep
Checked 28 Sep 2026
Priority support
$1,000 a month
1 hour emergency 24x7 · 4 hours general Mon-Fri 9x9 · Chat and forums · Architectural guidance · Slack channel · Account rep · Hotline · Roadmap previews · Feature request priority
Checked 28 Sep 2026