BookingNinja
The facts below are what the maker publishes about BookingNinja, checked and dated. Our editors have not written about it yet.
Plans and prices
From BookingNinja's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | £42 a month | Unlimited bookings · unlimited no-payment bookings · 1% + Stripe transaction fee · livechat support · £42/mo ex VAT; £416/yr when billed annually |
| Gold | £75 a month | Unlimited bookings · unlimited no-payment bookings · 1% + Stripe transaction fee · weekend support · payment links · pre-orders · wait list · £75/mo ex VAT; £750/yr when billed annually |
| Free Forever | Free | 50 no-payment bookings/month · unlimited paid bookings · 2% or 50p customer fee after 50 · all Gold features except branding removal · £0/month |
| Enterprise | Priced on request | Unlimited bookings · 0% BookingNinja transaction fee plus Stripe · dedicated account manager · bespoke POS integration · custom development and integrations · Custom pricing |
The facts
Each one read from BookingNinja's own pages, with the date it was checked.
What it does
- Analytics
- Analytics cover bookings, revenue, no-shows and customer trends, with exports and scheduled automated reports.checked 15 Oct 2026
- API
- BookingNinja advertises a full REST API for connecting POS, CRM, websites and other third-party tools.checked 15 Oct 2026
- API availability
- The pricing comparison marks API access as a plan-controlled capability, while the Free Forever page separately describes full REST API access.checked 15 Oct 2026
- Attendee email
- Yeschecked 22 Sep 2026
- Compliance
- BookingNinja says its privacy policy follows GDPR and its terms assign BookingNinja the processor role for venue customer data under UK data-protection law.checked 15 Oct 2026
- Deployment model
- The terms describe BookingNinja as a cloud-based platform; no self-hosted edition or downloadable desktop client is documented.checked 15 Oct 2026
- Documentation
- The vendor links to a Help Guides site containing setup, how-to, feature and troubleshooting collections, including Google Sheets export and booking restrictions.checked 15 Oct 2026
- Event formats
- in-personchecked 22 Sep 2026
- Gift cards
- Users can sell digital gift cards through the booking page with custom designs, automated delivery and balance tracking.checked 15 Oct 2026
- Integrations
- Documented integrations include Stripe for payments, Google Sheets for live booking-data sync, and website embeds or links for booking and enquiry forms.checked 15 Oct 2026
- Licence
- BookingNinja is proprietary hosted software; its terms prohibit reverse engineering, decompiling and extracting source code.checked 15 Oct 2026
- Limit: SMS charges
- One Trustpilot reviewer complained about an unexpected 20p SMS confirmation charge and found the system difficult to use.checked 15 Oct 2026
- Limit: support delays
- Trustpilot complaints include slow or unavailable chat responses during a time-sensitive weekend booking issue and difficulty completing setup.checked 15 Oct 2026
- Memberships
- Membership tools support recurring plans, member pricing, booking discounts, guest allowances and a branded member portal.checked 15 Oct 2026
- Notable news
- On August 19, 2026, BookingNinja announced that its invite-only staff rota app had launched on iPhone and Android.checked 15 Oct 2026
- Online bookings
- The system provides real-time availability, custom booking questions, guest types and instant confirmations through an embeddable booking flow.checked 15 Oct 2026
Where it runs
- Attendee app
- Nochecked 22 Sep 2026
- Mobile app scope
- BookingNinja Rota is an invite-only staff app for viewing shifts, clocking in, swaps, time-off requests and rota notifications.checked 15 Oct 2026
The company
- Founded
- Never Board Limited was established in 2016 when the founders opened the Playopolis board-game café; BookingNinja opened to other venues in 2018.checked 15 Oct 2026
- Funding and ownership
- The company describes itself as independent, family-run, bootstrapped and operating without investors.checked 15 Oct 2026
- Headquarters
- United Kingdomchecked 28 Sep 2026
- Headquarters and size
- The maker says it has no head office, operates remotely from Kent, and is run by Daniel and Sarah with a small growing team.checked 15 Oct 2026
- Maker and legal entity
- BookingNinja is the trading name of Never Board Limited, registered in England and Wales under company number 10192100.checked 15 Oct 2026
Money
- Free plan
- Yeschecked 22 Sep 2026
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