Bird Eats Bug
Bird Eats Bug records screen activity alongside technical details so teams can give engineers useful bug reports.
What Bird Eats Bug is
Bird Eats Bug records screen activity alongside technical details so teams can give engineers useful bug reports. A recording can include clicks and key input, console logs, network requests, and system information. The product can also watch for errors in the background and let users replay an issue later. Reports can be captured through a browser extension, or customers can submit them through a Web SDK widget embedded in an app without signing up or installing the extension. Integrations include Azure DevOps, GitHub, Rollbar, Jira Cloud, Linear, Slack, Trello, Zapier, Zendesk, and Intercom. Starter allows one integration; Premium includes all integrations. The free plan includes 15 uploads per month and Premium features for 14 days. Starter costs $50 a month and Premium costs $100 a month, each with five team members included. Bird says reports stay in the browser until users choose to upload them, and describes private sharing and role-based workspace access. Its Enterprise plan lists on-premise deployment, SAML SSO, audit logs, and a 99.9% uptime SLA, with some features available by consultation.
Good
- Captures clicks, key input, console, and network logs
- Background error monitoring supports later replay
- Web SDK lets customers report without an account
- Integrates with issue trackers and support tools
- Security controls include private sharing and role-based access
Watch out
- Free plan allows 15 uploads per month
- Starter includes only one integration
- Starter costs $50 a month
Who it suits
Bird Eats Bug suits product managers, QA teams, customer support staff, engineers, and customers who need to report software issues with technical context. Teams seeking an on-premise option or single sign-on can consider its Enterprise plan.
Verdict
Bird Eats Bug combines screen recordings with technical logs and replay for bug reporting. Its free plan provides a way to start, while additional integrations and team features require paid plans.
Plans and prices
From Bird Eats Bug's own pricing page, checked 11 Oct 2001.
| Plan | Price | What it gives you |
|---|---|---|
| Free | Free | 15 uploads/month · secure team workspace · Bird Developer Tools · Premium features for 14 days |
| Starter | $50 a month | 5 team members included · extra members $10/mo each · unlimited recordings · 1 integration · 5 folders · console and network logs · unlimited replays · Web SDK · per month |
| Premium | $100 a month | 5 team members included · extra members $20/mo each · unlimited recordings · all integrations · unlimited folders · folder permissions · advanced user roles · unlimited replays · Web SDK with custom UI · E2E Test Generator · per month |
| Enterprise | Priced on request | on-premise solution · SAML SSO · custom terms · audit logs · 99.9% uptime SLA · usage reports · available by consultation · Let's talk |
The facts
Each one read from Bird Eats Bug's own pages, with the date it was checked.
Where it runs
- Browser extension
- The browser extension records screens with technical logs and the site links to the Chrome Web Store for installation.checked 11 Oct 2001
What it does
- Captured details
- Its recordings can include click and key input events, console logs, network request logs, and system details.checked 11 Oct 2001
- Data security
- The security page says data is hosted in EU Google Cloud data centers, encrypted in transit and at rest with AES256, and backed up daily.checked 11 Oct 2001
- Enterprise deployment
- The Enterprise plan lists an on-premise solution, SAML single sign-on, audit logs, and a 99.9% uptime SLA, with some features available by consultation.checked 11 Oct 2001
- Integration limit
- The Starter plan includes one integration, while Premium includes all integrations.checked 11 Oct 2001
- Integrations
- Listed integrations include Azure DevOps, GitHub, Rollbar, Jira Cloud, Linear, Slack, Trello, Zapier, Zendesk, and Intercom.checked 11 Oct 2001
- Intended users
- The homepage names product managers, QA, customer support, engineers, and customers as people who can use its screen recorders to report bugs.checked 11 Oct 2001
- Privacy
- The company says it adheres to GDPR and that the product only collects data from explicitly authorized domains and uploads it after the user presses upload.checked 11 Oct 2001
- Replay
- The product can monitor for errors in the background and let users replay issues after they happen.checked 11 Oct 2001
- Security controls
- The security page says reports stay in the browser until users choose to upload them, and describes private sharing and workspace role-based access controls.checked 11 Oct 2001
- Web SDK
- The Web SDK widget embeds in an app so customers can report issues without signing up or installing the extension.checked 11 Oct 2001
- What it does
- Bird records screens with technical logs to create detailed bug reports intended to help engineers debug faster.checked 11 Oct 2001
The company
- Headquarters
- Berlin, Germanychecked 28 Sep 2001
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