Best Buy Trade-In
The facts below are what the maker publishes about Best Buy Trade-In, checked and dated. Our editors have not written about it yet.
Plans and prices
From Best Buy Trade-In's own pricing page, checked 14 Nov 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Cell Phones | — | Up to $750 · Best Buy eGift Card · Up to $750 |
| Computers | — | Up to $2,000 · Best Buy eGift Card · Up to $2,000 |
| Computing Accessories | — | Up to $50 · Best Buy eGift Card · Up to $50 |
| Gaming Accessories | — | Up to $20 · Best Buy eGift Card · Up to $20 |
| Gaming Consoles | — | Up to $375 · Best Buy eGift Card · Up to $375 |
| Headphones | — | Up to $160 · Best Buy eGift Card · Up to $160 |
| Networking | — | Up to $300 · Best Buy eGift Card · Up to $300 |
| Tablets | — | Up to $1,800 · Best Buy eGift Card · Up to $1,800 |
| Wearables | — | Up to $350 · Best Buy eGift Card · Up to $350 |
The facts
Each one read from Best Buy Trade-In's own pages, with the date it was checked.
What it does
- Data and account prep
- The customer must remove data and accounts, clear locks, and disable Find My Device before handing over the device.checked 14 Nov 2026
- Eligibility lookup
- Accepted items are listed in the Trade-In Estimator, and an item missing from that tool is not accepted.checked 14 Nov 2026
- Gift card terms
- Best Buy gift cards and e-gift cards have no expiration date and no fees, are not redeemable for cash, and can be used at U.S. Best Buy stores or BestBuy.com.checked 14 Nov 2026
- How to get a quote
- Quotes start on the website, in the mobile app, or at a participating store, and Best Buy does not give custom quotes by email, chat, or phone.checked 14 Nov 2026
- How value is set
- A quote depends on model, age, condition, required accessories, and current resale prices, and the value after inspection is non-negotiable.checked 14 Nov 2026
- Online payout
- After an online trade-in is finalized, an electronic Best Buy Gift Card is issued within 5 business days.checked 14 Nov 2026
- Quantity limit
- Best Buy may limit a customer to five of the same or similar product per month and may refuse any trade-in.checked 14 Nov 2026
- Reporting
- Best Buy reports trade-in transaction details, including personally identifiable information, to law enforcement where the law requires it.checked 14 Nov 2026
- Ship-by deadline
- A mailed trade-in must arrive within 14 days of the estimate, or Best Buy may revise or withdraw that estimate.checked 14 Nov 2026
- Store limits
- Best Buy Outlet stores and Best Buy stores in Puerto Rico do not participate, and some other stores accept trade-ins only with a Best Buy receipt.checked 14 Nov 2026
- Support
- Online trade-in help is by email to [email protected], with a typical reply in 2–3 business days, and in-store issues go to that store’s customer service desk.checked 14 Nov 2026
- What it does
- Best Buy Trade-In exchanges used electronics for a Best Buy Gift Card, credit toward a purchase, or in-store credit toward a mobile device’s installment billing.checked 14 Nov 2026
- Where to trade
- Customers can trade in at Best Buy stores or ship items through BestBuy.com.checked 14 Nov 2026
- Who it is for
- The program is for retail customers age 18 or older, or 19 or older in Alabama and Nebraska, and is not built for large commercial volume.checked 14 Nov 2026
Money
- Price-match retailers
- In person at participating stores, Best Buy may match a live trade-in offer from Amazon, Apple, Costco, GameStop, Target, Walmart, or another retailer it names in writing.checked 14 Nov 2026
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