Back Market
The facts below are what the maker publishes about Back Market, checked and dated. Our editors have not written about it yet.
Plans and prices
From Back Market's own pricing page, checked 14 Nov 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Warranty extension | $8.99 a year | Starts when the 1-year refurbisher warranty expires · cost varies by device · repair or a refund if it cannot be fixed · For laptops, starting at $8.99 for 1-year |
| BackUp Protection Plan | $14.99 | Cracked screens, drops, and water damage · starts after the 1-year refurbisher warranty · up to 2 covered claims per term · smartphone claims may have a fee · For laptops, starting at $14.99 for 2 years or $0.79/month |
| Quality Assurance Fee | — | Minimum $0.49 · maximum 2% of the cart · $0.49 on $1–$24.99 · $8.99 when the cart is over $1000 · this fee article does not apply to California residents · Added to each order based on the cart total |
The facts
Each one read from Back Market's own pages, with the date it was checked.
What it does
- AI shopping help
- An AI shopping assistant on the Back Market app and website appears from the search bar and helps shoppers find a refurbished device.checked 14 Nov 2026
- Battery standard
- Devices must meet a minimum 80% battery health with 100% charge capacity.checked 14 Nov 2026
- Data wipe
- Devices undergo a factory reset so previous data is erased to the original manufacturer settings.checked 14 Nov 2026
- Included coverage
- Every purchase includes a 1-year warranty, 30-day free returns, and customer care support.checked 14 Nov 2026
- Marketplace role
- On the US site, Back Market Inc. puts buyers in contact with professional sellers and is not the seller or reseller of the products.checked 14 Nov 2026
- Payments security
- Banking details are collected and retained by Adyen, which the privacy policy describes as PCI-DSS certified.checked 14 Nov 2026
- Privacy laws
- The privacy policy says personal data is protected under the GDPR and the California Consumer Privacy Act of 2018.checked 14 Nov 2026
- Quality checks
- Refurbished smartphones on the marketplace are subject to up to a 100-point inspection.checked 14 Nov 2026
- Scale
- More than 38 million refurbished devices have been sold on Back Market across 17 markets.checked 14 Nov 2026
- Seller integrations
- Sellers can use APIs to personalize sourcing and selling.checked 14 Nov 2026
- Seller support
- Sellers have a 24/7 support platform with guides and one-on-one help from Back Market experts.checked 14 Nov 2026
- Sourcing check
- Back Market says a device is guaranteed not to be locked, stolen, or fraudulently sourced.checked 14 Nov 2026
- US shipping limit
- Products on the US platform can only be shipped to the 48 contiguous United States.checked 14 Nov 2026
- What it is
- Back Market is a global marketplace for verified refurbished technology, focused on keeping devices in use through circularity and repair.checked 14 Nov 2026
- Who sells
- The seller side is an e-commerce platform for professional refurbishers, with 1,800 sellers across 17 countries.checked 14 Nov 2026
The company
- Founded
- 2014checked 19 Oct 2026
- Headquarters
- Paris, Francechecked 19 Oct 2026
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