Digital
$48 a month
Unlimited email, chat, and text messaging · Bring your own digital channel and chatbot · AI-powered self-service and intelligent routing
Checked 23 Sep 2026
Plans and prices
Avaya Experience Platform pricing
Voice
$83 a month
Inbound and outbound voice · AI-powered self-service and intelligent routing · Call and screen recording and quality management
Checked 23 Sep 2026
All Media
$125 a month
Includes Digital and Voice capabilities · Blended media to serve inquiries simultaneously · Workforce engagement for performance and compliance
Checked 23 Sep 2026
Avaya Infinity
Priced on request
Flexible per-seat model · Named or Concurrent licensing · Package, add-on, and services options · Capacity and terms vary by organization
Checked 7 Oct 2026