
Zoho CRM
9.0#2 in crm softwareFrom $14 a monthFree planAndroidiOSWebAPI
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| Fact | Zoho CRM | ZynReach Healthcare CRM |
|---|---|---|
| AI features | Yes | CRM AI features include relationship summaries, suggested next actions, deal scoring, risk detection, follow-up generation, and next-step prediction. |
| Headquarters | Chennai, India | Giza Governorate, Egypt |
| Integrations | Zoho CRM offers more than 1,100 ready-to-use app integrations. | Listed integrations include Google Workspace, Microsoft 365, Stripe, QuickBooks, Zendesk, Intercom, Looker, Google Analytics, Slack, Microsoft Teams, a REST API, and webhooks. |
| Security controls | The service provides time-stamped audit logs, IP restrictions, multi-factor authentication, and real-time backups across multiple servers. | The Enterprise plan lists TOTP two-factor authentication, advanced access controls, audit logs, and data residency controls. |
| Support | Paid editions include Classic support, with optional paid plans offering faster responses and round-the-clock support; live chat is available 24x5. | The pricing page lists community support for Starter, priority support for Growth, and a dedicated customer success manager for Enterprise. |
Zoho CRM suits sales teams that need lead management, follow-up automation, forecasting, and integrations. The free edition supports up to three users, while paid tiers add capabilities for larger needs.
It suits healthcare marketing and CRM teams handling referral relationships, patient acquisition and intake follow-up rather than clinical records. Teams needing HIPAA support or clinical/PHI record handling should look elsewhere.