Tutorful
7.3#3 in online tutoring platformsFree planFree planAndroidiOSWeb
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| Fact | Tutorful | UrbanPro |
|---|---|---|
| Documentation and support | Tutorful's help centre contains dedicated student, tutor, payments, classroom setup, feature and troubleshooting sections with browser and device guidance. | The Help Center is organized into student, tutor, payment, account, class, assessment and partnership sections and provides step-by-step live-class articles. |
| Headquarters | Sheffield, England, United Kingdom | Bengaluru, Karnataka, India |
| Payments | Stripe processes platform payments automatically, with students paying through Tutorful rather than handling cash. | UrbanPro recommends using Secure Pay for transactions between tutors and students. |
| Rating on Trustpilot | 4.7 out of 5 from 4,576 reviews | 4.4 out of 5 from 367 reviews. |
| Support | Tutorful says its support team handles payment, booking, and lesson questions by email on weekdays from 9am to 5pm. | UrbanPro lists chat and phone support from 9:30 a.m. to 5:30 p.m. IST, Monday through Saturday, plus critical-issue support from 8 a.m. to 10 p.m. IST every day. |
| System requirements | Tutorful recommends an up-to-date laptop or desktop, macOS 10.12.1 or later, Chrome/Edge/Firefox 115 or later, Safari 16 or later, webcam, microphone and at least 6 Mbps down and 4 Mbps up. | UrbanPro's live-class guide asks for at least 2 Mbps internet, a camera, microphone, headset, a computer or mobile device and the latest Zoom version. |
Tutorful suits students seeking one-to-one online tuition across academic and non-academic subjects. Parents or legal guardians must represent learners under 18 and consent to tuition.
UrbanPro suits learners looking for one-to-one instruction across academic, professional, or personal-interest subjects, and tutors seeking students. It offers both online and offline lessons and free introductory demo classes.