Shokken
7.1#8 in restaurant waitlist softwareFrom $19.99 a monthFree planAndroidiOSWeb
VisitShokken vs Waitlist Me
Waitlist Me
7.4#4 in restaurant waitlist softwareFrom $27.99 a monthFree planAndroidiOSWeb
VisitWhat both publish
| Fact | Shokken | Waitlist Me |
|---|---|---|
| Integrations | Users can sign in with Google or Apple. | The iPad app can connect to Square to look up existing customers and optionally add Waitlist Me customer entries to Square. |
| Purpose | Shokken is a restaurant waitlist service for managing parties and letting guests follow their place in line. | Waitlist Me manages waitlists and reservations and sends text or phone notifications when customers are ready. |
| Security | The privacy policy says Shokken uses TLS encryption in transit, encryption at rest within its hosted infrastructure, role-based access controls, audit logging, least-privilege policies, monitoring, vulnerability management, and incident response procedures. | The FAQ says customer phone numbers cannot be exported by business customers, and that the service runs on Google App Engine. |
| Support | Shokken offers a 15-minute setup call and in-person setup help in Las Vegas. | Users can report issues through the app settings or contact [email protected]. |
Shokken plans
- FreeFree
- Founding Pro$19.99 a month
Waitlist Me plans
- FreeFree
- Premium$27.99 a month
- Pro$47.99 a month
- Platinum$79.99 a month
Pick Shokken if…
Shokken suits U.S. restaurants that want guests to join and track a waitlist in a browser. It also fits restaurants that need multiple lists, tablet kiosk mode or multilingual guest-facing pages.
Pick Waitlist Me if…
It suits businesses such as restaurants, salons, clinics, retail shops, tutoring services, and recreation businesses that need to manage a single queue or reservations. Businesses can offer customers several ways to join and receive notifications when ready.