
Scantrust
7.1#3 in product serialization softwareFrom €230 a yearAndroidiOSWebAPI
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| Fact | Scantrust | TraceLink Track and Trace |
|---|---|---|
| Founded | 2014 | 2009 |
| Headquarters | Lausanne, Switzerland | Wilmington, Massachusetts, United States |
| Integrations | The integrations page lists compatible systems across manufacturing, hardware, logistics, CRM, product data, CMS, commerce, analytics, middleware, and identity providers. | TraceLink's integration framework supports EDI in ANSI X12 and EDIFACT formats, SAP IDoc, XML API, email, and SFTP. |
| Security | Enterprise terms say Scantrust will maintain administrative, physical, technical, and organizational measures designed to prevent unauthorized access, use, alteration, or disclosure of customer data. | TraceLink says Customer Data is encrypted in transit and at rest, and its security measures include backups, monitoring, vulnerability management, and incident response. |
| Support | The e-label Enterprise plan includes a dedicated customer support manager and an SLA with uptime guarantees and response times. | TraceLink describes its serialization solution as offering 24x7 support and automatic software upgrades and releases. |
Scantrust suits companies managing connected packaging, product labels or supply-chain transparency across its stated industries. Its e-label plans may also fit organizations needing multilingual compliance content and QR-linked updates.
TraceLink Track and Trace is aimed at pharmaceutical manufacturers managing global serialization and traceability with contract manufacturers and downstream supply-chain partners. It suits organizations needing centralized or distributed compliance workflows.