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Route Track vs ShipHawk

Route Track

7.3#4 in order tracking softwareFree plan
Free planAndroidiOSWebAPI
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ShipHawk

6.0#20 in order tracking software
WebAPISelf-hosted
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What both publish

FactRoute TrackShipHawk
Founded2019ShipHawk says it was founded on October 16, 2012.
HeadquartersRoute lists its headquarters in Lehi, Utah.Santa Barbara, California, United States
IntegrationsOfficial integrations include Shopify, BigCommerce, Salesforce Commerce Cloud, WooCommerce and Adobe Commerce Cloud.ShipHawk lists ERP integrations for NetSuite, Acumatica, Infor, Microsoft Dynamics, Sage, and SAP, and says it can integrate with any ERP through direct integration, middleware, or API.
SecurityMerchant and shopper data is encrypted in transit and at rest, with continuous vulnerability scanning, annual third-party penetration testing, and a public vulnerability disclosure program.Its terms state that it maintains administrative, physical, and technical safeguards for customer data and will notify customers of a confirmed security breach within 72 hours.

Route Track plans

  • Free to install (Shopify)Free
  • StandardFree
  • CustomPriced on request

ShipHawk plans

  • ShipHawk platformPriced on request

Pick Route Track if…

Route Track suits merchants who want branded post-purchase tracking and automated email or SMS updates. Its recommendation feature is specifically for Shopify and BigCommerce merchants on Pro or Custom plans.

Pick ShipHawk if…

ShipHawk is aimed at scaling omnichannel businesses, including shippers, retailers, manufacturers, and distributors that need warehouse and shipping workflows together.

Charts they share