
Resgrid
8.6#1 in dispatch softwareFrom $95 a monthFree planAndroidiOSWebAPI
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| Fact | Resgrid | Vercid |
|---|---|---|
| Dispatch | Its CAD features include creating, assigning, tracking, and closing calls with multi-channel notifications and reporting. | Dispatch includes a live status board, urgency- and service-colored map pins, and a driver pickup queue. |
| Headquarters | South Lake Tahoe, California, United States | Miami, Florida, United States |
| Product | Resgrid is an open-source dispatch and operations platform that brings dispatch, people, vehicles, and communications together. | Vercid combines ERP, CRM and branded client portals for service businesses in one live-record system. |
| Security | The security page states that client and API communications use 256-bit TLS and stored data is encrypted with AES-256. | The privacy policy states that data is encrypted in transit and protected with role permissions and database row-level security. |
Resgrid suits emergency response and operations teams that need dispatch, personnel, vehicle, and communications tools together. Its self-hosted option may suit organizations that want to run the open-source platform on their own servers.
Vercid is intended for small and mid-sized service businesses, including restoration contractors, equipment-rental and dispatch operations, field-service companies, and agencies offering branded portals. It may suit teams that want client communication, job operations, and inventory in one workspace.