RepliFast
6.7#9 in restaurant review management softwareFrom $144 a yearFree planWeb
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| Fact | RepliFast | ReviewPanel |
|---|---|---|
| Support | The About page says founder Kevin Hofmann handles support and gives customers his email rather than an outsourced ticket queue. | Email support targets replies within 24 hours, dashboard tickets receive priority handling, and critical technical issues are monitored 24/7. |
RepliFast suits small businesses that want to manage Google reviews and prepare responses in a chosen voice. It can fit businesses that want approval controls or rating-based autopilot rules.
ReviewPanel suits businesses and groups managing Google reviews across multiple locations, as well as agencies and franchises. It is also relevant to teams that want exports, widgets or review deletion alerts.