ReachOut Suite
8.4#4 in field service management softwareFrom $159 a monthFree planAndroidiOSWeb
VisitReachOut Suite vs Zinier
What both publish
| Fact | ReachOut Suite | Zinier |
|---|---|---|
| Customer portal | Customers can submit service requests online and track their status. | The Customer Portal supports self-service appointment booking and tracking, but Zinier documentation says it must be enabled for an organization. |
| Founded | 2003 | 2015 |
| Headquarters | White Plains, New York, United States | San Mateo, California, USA |
| Invoicing and payments | Yes | Yes |
| Mobile platforms | The mobile app supports field data capture on phones and tablets. | both |
| Offline mode | Yes | Yes |
| Plan limits | The Free plan allows 25 jobs and the Standard plan allows 250 jobs; Premium and Ultimate list unlimited jobs. | Essentials includes single-step work orders and in-house workforce management, while Accelerator and Enterprise include multi-step work orders and contractor workforce management. |
| Recurring jobs | Yes | Yes |
| Route optimization | Routes can be optimized, replanned, and saved for future use. | Yes |
ReachOut Suite plans
- FreeFree
- Standard$159 a month
- Premium$2,515 a month
- Ultimate$3,225 a month
- EnterprisePriced on request
Zinier plans
- AcceleratorPriced on request
- EnterprisePriced on request
- EssentialsPriced on request
Pick ReachOut Suite if…
ReachOut Suite suits field-service businesses such as HVAC, installation, landscaping, appliance repair, and contracting operations that need job coordination and technician tools. It also fits teams that need offline field data capture or customer payment options.
Pick Zinier if…
Zinier suits teams coordinating recurring or scheduled work that involves route planning, customer access, and invoicing or payments. Its web, iOS, and Android availability may fit organizations using both desktop and mobile access.