ReachOut Suite
8.4#4 in field service management softwareFrom $159 a monthFree planAndroidiOSWeb
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| Fact | ReachOut Suite | simPRO |
|---|---|---|
| Customer portal | Customers can submit service requests online and track their status. | Yes |
| Founded | 2003 | 2002 |
| Headquarters | White Plains, New York, United States | Brisbane, Australia |
| Invoicing and payments | Yes | Yes |
| Mobile platforms | The mobile app supports field data capture on phones and tablets. | both |
| Offline mode | Yes | Yes |
| Product | ReachOutSuite is an end-to-end enterprise field-services organizer focused on resource utilization, cost savings and revenue improvement. | Simpro is field service management software that connects office and field teams through quoting, scheduling, job management and invoicing. |
| Recurring jobs | Yes | Yes |
| Route optimization | Routes can be optimized, replanned, and saved for future use. | Yes |
ReachOut Suite suits field-service businesses such as HVAC, installation, landscaping, appliance repair, and contracting operations that need job coordination and technician tools. It also fits teams that need offline field data capture or customer payment options.
It suits trade businesses such as electrical, plumbing, HVAC, fire protection, and security contractors coordinating office and field teams. It may also fit teams that need mobile job access, offline work, and invoicing or payments in the field.