ReachOut Suite
8.4#4 in field service management softwareFrom $159 a monthFree planAndroidiOSWeb
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| Fact | ReachOut Suite | ServicePower |
|---|---|---|
| Customer portal | Customers can submit service requests online and track their status. | Yes |
| Founded | 2003 | G2 lists ServicePower as serving customers since 1996. |
| Free plan | Yes | Yes |
| Headquarters | White Plains, New York, United States | McLean, Virginia, United States |
| Invoicing and payments | Yes | Yes |
| Product | ReachOutSuite is an end-to-end enterprise field-services organizer focused on resource utilization, cost savings and revenue improvement. | ServicePower describes itself as an AI-powered field service management platform for enterprise organizations managing employed, contracted, or blended workforces. |
| Route optimization | Routes can be optimized, replanned, and saved for future use. | Yes |
ReachOut Suite suits field-service businesses such as HVAC, installation, landscaping, appliance repair, and contracting operations that need job coordination and technician tools. It also fits teams that need offline field data capture or customer payment options.
ServicePower may suit service businesses coordinating employed staff, contractors, or a combination of both. Its listed tools cover work orders, dispatch, customer self-service, and payment tasks.