ReachOut Suite
8.4#4 in field service management softwareFrom $159 a monthFree planAndroidiOSWeb
VisitReachOut Suite vs ServiceMax
ServiceMax
7.3#37 in field service management softwareAndroidiOSWebAPI
VisitWhat both publish
| Fact | ReachOut Suite | ServiceMax |
|---|---|---|
| Customer portal | Customers can submit service requests online and track their status. | Yes |
| Headquarters | White Plains, New York, United States | Boston, Massachusetts, USA |
| Invoicing and payments | Yes | Yes |
| Mobile platforms | The mobile app supports field data capture on phones and tablets. | both |
| Offline mode | Yes | Yes |
| Recurring jobs | Yes | Yes |
| Route optimization | Routes can be optimized, replanned, and saved for future use. | Scheduling considers location, skills, availability, route optimization, and job requirements. |
ReachOut Suite plans
- FreeFree
- Standard$159 a month
- Premium$2,515 a month
- Ultimate$3,225 a month
- EnterprisePriced on request
ServiceMax plans
- ServiceMaxPriced on request
Pick ReachOut Suite if…
ReachOut Suite suits field-service businesses such as HVAC, installation, landscaping, appliance repair, and contracting operations that need job coordination and technician tools. It also fits teams that need offline field data capture or customer payment options.
Pick ServiceMax if…
ServiceMax suits organizations managing field technicians, service appointments, assets, and invoicing. Its mobile tools, customer portal, remote service features, and enterprise integrations may fit teams that coordinate work across customers and systems.