ReachOut Suite
8.4#4 in field service management softwareFrom $159 a monthFree planAndroidiOSWeb
VisitReachOut Suite vs ServiceM8
What both publish
| Fact | ReachOut Suite | ServiceM8 |
|---|---|---|
| Accounting integrations | ReachOut integrates with QuickBooks Online and Xero, and offers Open APIs. | Accounting integrations include Xero, QuickBooks Online, and MYOB. |
| Customer portal | Customers can submit service requests online and track their status. | Yes |
| Free plan | Yes | Yes |
| Free trial | A 7-day full-access trial is available without a credit card. | ServiceM8 offers a 14-day free trial without requiring a credit card. |
| Headquarters | White Plains, New York, United States | Darwin, Australia |
| Invoicing and payments | Yes | Yes |
| Mobile platforms | The mobile app supports field data capture on phones and tablets. | The main app is optimized for iOS, with ServiceM8 Lite available for Android. |
| Offline mode | Yes | Yes |
| Pricing currency | All listed prices are in USD. | Prices are in AUD and include GST. |
| Recurring jobs | Yes | Recurring jobs can recreate and schedule themselves automatically over time. |
| Route optimization | Routes can be optimized, replanned, and saved for future use. | Yes |
ReachOut Suite plans
- FreeFree
- Standard$159 a month
- Premium$2,515 a month
- Ultimate$3,225 a month
- EnterprisePriced on request
ServiceM8 plans
- FreeFree
- Starter$29 a month
- Growing$79 a month
- Premium$149 a month
- Premium Plus$349 a month
Pick ReachOut Suite if…
ReachOut Suite suits field-service businesses such as HVAC, installation, landscaping, appliance repair, and contracting operations that need job coordination and technician tools. It also fits teams that need offline field data capture or customer payment options.
Pick ServiceM8 if…
ServiceM8 suits contractors who need to manage jobs, payments, and customer access, including teams that need offline use or recurring-job support. The free plan is limited to one user and 30 jobs per month.